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Fire & Water - Cleanup & Restoration

Archived Blog Posts

Summer Fire Safety!

6/21/2019 (Permalink)

Summer is finally here! With the summer comes some of our favorite activities, such as outdoor grilling, fireworks and bonfires. No matter where you enjoy your summer activities, safety should always be a high priority. Preventing a fire accident is far easier than investing in fire and water restoration in the aftermath of such an accident. We’ve put together a few tips to make your summer activities not only fun and memorable, but also safe.

  1. Always have water or a fire extinguisher on hand. When you are having a campfire, or backyard fire pit, it’s always a good idea to keep a bucket of water or hose nearby. Sometimes sparks and flammable materials can fly out of the fire. Having water nearby means you will be able to respond quickly to keep the fire under control.
  1. Fireworks should only be used under adult supervision. Everyone loves sparklers, but the reality is, they can be very dangerous in the wrong hands. Keep a close eye on children when fireworks are involved. It only takes a split second for a fun Fourth of July to turn into a life altering disaster. Additionally, never try to relight faulty fireworks or sparklers. All fireworks and sparklers should be disposed of in a bucket of water.
  1. Maintain your gas or charcoal grill. Over time, grease and other flammable materials can build up on your grill. To help prevent a possible grease fire, always maintain your grills and keep them clean.
  1. Survey your surroundings prior to lighting a fire or grill. Make sure there is nothing flammable directly adjacent to the fire. This includes deck railings, branches, dry grass or wood. You should also NEVER start a grill indoors or directly under your home’s covered porch. Additionally, when starting a fire, take care to clear the area around where you will be starting the fire and make certain there are no dry materials that could catch fire from a nearby spark.
  1. Always completely extinguish a fire or grill. When you are finished with your fire or using your grill, always make certain that it is completely out. Grills and fires can quickly become a serious disaster when left unsupervised.

Fires, grilling and fireworks are all a part a fun summertime experience, but remember to be smart and safe so that everyone can have an enjoyable experience. 

SERVPRO of Garden City/Hempstead wishes everyone a safe and happy summer. If you follow these tips, you may never need to call us for fire restoration, but we are always here when you need us - (516) 620-4579!

WE ARE HIRING!

6/20/2019 (Permalink)

Email your resume to us today!

SERVPRO of Garden City / Hempstead is seeking a Full Time Water / Fire Restoration Technician

We are an Emergency Service National Water and Fire Restoration company specializing in the remediation of water, sewage, fire, smoke and mold damage in homes and businesses. We are looking for hard working individuals, who are motivated and reliable to join our team immediately.

Responsibilities

Perform on-site restoration services, including, but not limited to: water extraction, removal of damaged base molding, flooring (hardwood, carpet, vinyl, tile, etc.), walls, and ceilings, setting up equipment, cleaning structures and contents that have been damaged due to fire or smoke, taking inventory and moving contents, some demolition, mold remediation, carpet cleaning, and bio hazard cleanup.

Inventory and load the work vehicle with equipment, products, and supplies needed for each project.

Ensure clear communication with supervisors and other technicians

Maintain a clean and organized vehicle and clean equipment appearance

Develop expertise of the services offered, cleaning products and equipment used onsite

Requirements

Valid driver’s license (CDL not required) with a reasonable driving record

Customer service and communication skills, as well as the ability to work well with a team

Must have a professional appearance and a good attitude

Ability to perform strenuous physical work (sometimes in hot, cold, dirty, and/or wet conditions)

Ability to climb ladders, work at ceiling heights and in tight spaces

MUST be able to work long days if needed and on-call on nights and weekends

IICRC Certification is a plus(But not required)

We are willing to train, but candidates with prior related experience are preferred

Benefits

We offer competitive pay, medical benefits and paid time off, as well as opportunities for advancement

Submit your resume to office@SERVPROgardencity.com

Fireworks Safety!

5/25/2019 (Permalink)

Wishing you and your family a Happy Memorial Day from SERVPRO of Garden City/Hempstead! Be safe!

Throughout the summer season, many of us enjoy gathering with family, relaxing, celebrating and setting off fireworks. When you’re celebrating, SERVPRO of Garden City/Hempstead would like you and your family to have fun but to also be careful!

When dealing with fireworks, sparklers, or anything else that has the potential to cause harm if mishandled, follow safety guidelines from the American Red Cross or other similar groups. Here are some fireworks safety tips we support. Have a safe and fun holiday!

The safest way to enjoy fireworks is to attend a public fireworks display put on by professionals. Stay 500 feet or more away. If, however, you choose to put on a display of fireworks from your home the American Red Cross and others recommend:

1. Never give fireworks to small children.
2. Obey all local laws regarding the use of fireworks and similar materials.
3. Keep a supply of water close by as a precaution.
4. Make sure the person lighting fireworks always wears eye protection.
5. Light only one firework at a time.
6. Store fireworks in a cool, dry place away from children and pets.
7. Never throw or point a firework toward people, animals, vehicles, structures, or flammable materials.
8. Leave any area immediately where untrained amateurs are using fireworks.
9. Know your fireworks. Read all the cautionary labels and performance descriptions before igniting.
10. Always have a responsible adult supervise firework activities.
11. Alcohol and fireworks do not mix.  Save your alcohol for after the show.
12. Use fireworks outdoors in a clear area, away from buildings and vehicles.
13. Never relight a “dud” firework. Wait 20 minutes and then soak the dud in a bucket of water.
14. Never carry fireworks in your pocket or shoot them into metal or glass containers.
15. Do not experiment with homemade fireworks.
16. Dispose of spent fireworks by wetting them down and placing them in a metal trash can away from any building or combustible materials until the next day.
17. Don’t attempt to travel on a plane with fireworks. FAA regulations prohibit the possession and transportation of fireworks in your checked baggage or carry-on luggage.
18. Report any illegal explosives, like M-80s and quarter sticks, to your local fire or police department.
19. Keep all pets far away from fireworks and the noise.
20. According to the Consumer Product Safety Commission, in 2015 U.S. hospital emergency rooms treated an estimated 11,900 people for fireworks related injuries. Fifty one percent of those injuries were to the extremities and 41% were to the head. Fireworks are serious fun. Please treat them as such.

Help Is Here

The team at SERVPRO of Garden City/Hempstead has specialized training and experience in fire restoration services, natural disaster prevention, water damage, chemical cleanup, and natural disaster cleanup.

Call SERVPRO of Garden City/Hempstead today - (516) 620-4579!

Backyard Fire Pit Safety Tips

5/24/2019 (Permalink)

One of the most enjoyable parts of summer is being able to gather family and friends around a backyard fire pit. To ensure that these nights are as safe as they are fun, here we will go over some safety tips to prevent a fire from occurring.

Positioning:

Make sure your fire pit is a minimum of 10 feet away from any structure. Do not position the fire pit under a covered porch or low hanging branches, it’s best to have it out in the open with no neighboring trees or bushes. Always place a fire pit on a non-flammable surface such as concrete. Never put a fire put on a wooden deck or directly on grass.

Preparation:

Clear away any flammable materials in close proximity before lighting your fire pit. A five foot break in vegetation around the fire pi will help prevent any escaped flames from spreading. Piling dirt or rocks around the pit will also help prevent any spreading of fire. The pit should be about six inches deep at the center and two feet across to help keep embers and flames contained.

Lighting:

Always check the wind direction when lighting your fire pit and be sure to remove anything down wind of it. If it is too windy do not light your fire pit. Do not use lighter fluid, while it may be easier, instead a commercial fire starter stick with kindling will work just as well. Do no use any flammable fluids to light or relight the fire.

Extinguishing:

Always have a shovel on hand to extinguish any escaped flames. Extinguish with water, drown it and then stir with the shovel until it’s fully extinguished. Dispose of ashes in a metal tin kept nearby and let cool for several days as ashes may stay hot for up to 72 hours. Never discard of hot ashes in a compost pile, paper bag, cardboard box, or anything that is combustible!

Water Safety - Summer Is Just Around the Corner!

5/22/2019 (Permalink)

Summer is just around the corner and that means a lot of us are all gearing up to take part in water activities and swimming! 

SERVPRO of Garden City/Hempstead wants to help you have a fun, safe summer. So we thought we would share some top water safety tips for you to remember before you jump in the water!

  1. Swim with a buddy. If possible, this is always the safest route no matter where you might be swimming.
  2. Parents, always watch your kids while they are in the pool. Disasters can happen so fast!
  3. Have a life jacket and first aid kit on hand. Getting in the habit of taking these things with you to swimming activities can be helpful.

For more great water safety tips, visit the American Red Cross website.

Wishing you and your family a wonderful summer from SERVPRO of Garden City/Hempstead and please be safe!

Did You Know That SERVPRO of Garden City/Hempstead Handles More Than Fire and Water Damage?

5/9/2019 (Permalink)

Recognized as a leading fire, water, mold cleanup and restoration provider by insurance companies, property managers, home and business owners, SERVPRO of Garden City/Hempstead also offers fast, reliable biohazard, vandalism and crime scene cleanup and restoration services. 

Exposure to biological and chemical contaminants can pose serious health consequences for building occupants, employees, customers and owners. A failure to properly handle and safely remove such hazardous substances can contribute to unhealthy and even dangerous environments. SERVPRO of Garden City/Hempstead is trained to safely and effectively remove bio-hazardous substances and prepare waste for proper disposal according to OSHA, EPA and state and local health regulations. Equipped with the necessary safety equipment and cleaning products, SERVPRO of Garden City/Hempstead help turn unsafe environments into clean, safe homes and offices.

SERVPRO of Garden City/Hempstead can help with: 

  • Blood-borne Pathogens
  • Crime Science Residues
  • Arson
  • Vandalism
  • Sewage Backup
  • Black Water Intrusions
  • Mold Mitigation and Remediation

Blood-borne Pathogens: SERVPRO of Garden City/Hempstead can remove and dispose of bodily fluids, tissue and other potentially pathogenic substances resulting from accident, trauma, crime or death. Our trained technicians thoroughly clean, disinfect and deodorize the structure. 

Crime Scene Residue: From fingerprints powder and evidence-gathering chemicals to tear gas and pepper spray residues, SERVPRO of Garden City/Hempstead technicians can clean and restore your property and contents. 

Arson and Vandalism: General cleaning and deodorization services for situations resulting from vandalism including graffiti, egg, spoiled foods and waste. 

Sewage Backup: Sewage backups and black water intrusions are more than nasty, smelly situations-the damages also introduce harmful microorganisms into a structure. SERVPRO of Garden City/Hempstead technicians remove the sewage, contaminants and moisture, disinfecting as they clean. We help ensure the structure is properly cleaned, disinfected and deodorized to eliminate any secondary damages. 

Here are some Helpful Do's and Don'ts for handling Vandalism Damages.

DO:

  • Hose or wash egg or other residue damage from building exterior as soon as possible.
  • Carefully vacuum glass particles from carpets and upholstery.
  • Save containers revealing the ingredients of products used in vandalism damage.
  • Record all damage and photograph when possible.

DON'T

  • Attempt to remove ink, paint or cosmetic stains.
  • Operate damaged lamps or appliances.
  • Discard broken or damaged pieces from porcelain, furniture, or other contents that may be used for repair. 

Contact SERVPRO of Garden City/Hempstead today - (516) 620-4579!

Are You and Your Family Prepared for Severe Weather?

5/6/2019 (Permalink)

Severe weather can happen anytime, anywhere. Being prepared to act quickly can be critical to staying safe during a weather event. In 2013, there were more than 440 weather related fatalities and nearly 2,800 injuries. Deadly weather caused more than $8 billion in property damage and many businesses affected by major disasters never reopen–especially if they do not have an emergency plan in place. Knowing your risk of severe weather, taking action and being an example are just a few steps you can take to be better prepared to save your life and assist in saving the lives of others.

KNOW YOUR RISK. The first step to becoming weather-ready is to understand the type of hazardous weather that can affect where you live and work, and how the weather could impact you, your business and your family or employees. Check the weather forecast regularly, obtain a NOAA Weather Radio, and learn about Wireless Emergency Alerts. Severe weather comes in many forms and your shelter plan should include all types of local hazards.

TAKE ACTION. Take the next step in severe weather preparedness by creating a communications plan for your home and business. Put together or purchase an emergency kit. Keep important papers and valuables in a safe place. 

BE AN EXAMPLE. Once you have taken action to prepare for severe weather, share your story with co-workers and family and friends on Facebook or Twitter. Your preparedness story will inspire others to do the same. 

Preparation is the key to making it through any size disaster. Always have a plan in place. Don’t wait until disaster strikes. 

Build an Emergency Supply Kit

Suggested items to include in basic emergency kit

  • Water (one gallon per person per day)
  • Food (non-perishable 3-day supply)
  • Manual can opener
  • Battery operated radio, preferably a NOAA Weather Radio
  • Flashlight and extra batteries
  • First aid kit
  • Whistle to signal for help
  • Clothing
  • Dust masks or bandanas
  • Plastic sheeting, garbage bags and duct tape
  • Wrench or pliers to turn off utilities
  • Hygiene items
  • Important documents; copies of insurance policies, identification and bank account information
  • Cash
  • Fire extinguisher
  • Matches in a waterproof container

Contact SERVPRO of Garden City/Hempstead for more information - (516) 620-4579.

Preventing Water Damage - Inside and Outside

5/1/2019 (Permalink)

Costly and disruptive water damage can come from inside your home or business, or outside. The good news is that you can take some basic steps to prevent a water disaster from occurring in the first place.

Prevent Water Damage from the Inside

  • Inspect hoses and faucets. Check hoses to water heaters, dishwashers, washing machines and refrigerator ice makers annually. Replace any that have cracks or leaks, and replace all hoses every five to seven years.
  • Inspect showers and tubs. Check the seal and caulking around showers and tubs to make sure they are watertight.
  • Check pipes. Look closely for cracks and leaks and have any damage repaired immediately.
  • Shut off the water supply to the washing machine if you’ll be away from home for a week or more. You should never leave the house while the washer or dishwasher is running.
  • Know the location of the main water shut off valve in your home. A water disaster happens fast, but if you know how to shut off the main water supply, you will save time, money and stress.
  • Install a leak detector. This will give you an early warning and precious time to respond to a leak.

Prevent Water Damage from the Outside

  • Caulk and seal windows. A tight seal will guard against water leaks during storms or downpours.
  • Inspect your roof. Look for missing, damaged and worn shingles.
  • Check your downspouts. Remove debris from downspouts and rain gutters. Position downspouts so that they direct water away from the house.
  • Install gutter guards. Gutter guards help to prevent clogging so that water can flow easily from the roof and away from your home.
  • Check sprinklers and irrigation systems. Be sure sprinklers and irrigation systems aren’t damaging the walls and foundations of the house. In winter, turn off and drain outside faucets to protect against frozen pipes.

Help Is Here

The team at SERVPRO of Garden City/Hempstead has specialized training and experience in water damage remediation, fire restoration services, natural disaster prevention, chemical cleanup, and natural disaster cleanup. Call us today - (516) 620-4579!

Flood Safety

4/30/2019 (Permalink)

Flooding is as common as it is dangerous. The more you know the better! While flooding can occur anywhere, those living near bodies of water such as rivers, lakes, or oceans should take extra precautions to ensure that in the event of a flood they are well prepared.

What is a flood?

Flooding is the overflowing of water onto a space that is normally dry. Flooding can vary from only a few inches to water levels rising to the height of an entire home!  Rain, snowmelt, coastal storms, and waterway overflow can all be causes of flooding. While some floods occur over an extended period of time they can also occur quite rapidly in which case they are flash floods.

Basic Safety Tips:

  • Turn around, don’t drown!
  • Avoid traveling through flood waters
  • Stay off bridges over fast moving water
  • It only takes 6 inches of water to knock you down!
  • 12 inches of water will sweep your car away
  • Seek higher ground
  • Pay attention to flood watches
  • Have a plan in case of emergency

After a flood:

After a flood you may want to return home immediately but refrain as it is important for authorities to give the okay first. When returning home, always be sure to look out for debris and erosion on the road. Beware of standing water as it could be holding and electrical charge from down or underground power lines. It will also be a good idea to take photographs for insurance purposes.

As always, in the event that a flood occurs, rest assured that SERVPRO of Garden City/Hempstead is here to help 24/7!

Common Sources of Commercial Water Damage

4/29/2019 (Permalink)

Whether a water emergency is due to equipment issues, a burst pipe, or weather event, the resulting damage can negatively impact your business in many ways. In addition to the effect that such an event has on your customers, workflow, employees, and inventory, the damage to your commercial building itself can be quite severe. 
 
If you've experienced commercial water damage, you know your main goal is getting back to business as quickly as possible. To better understand how SERVPRO of Garden City/Hempstead handles water emergencies, it's important to know the most common ways that commercial water damage occurs. 
 
1. Broken Pipes and Water Lines 
This failure is one of the primary causes of commercial water damage, and it can happen suddenly or be the result of an ongoing issue within your building's structure. In addition to seeking out the source of the water, the technicians at SERVPRO of Garden City/Hempstead evaluate the amount and type of water that has flooded the building. Whether it's clean, gray, or black water determines how we go about restoring the affected areas of your building as well as your inventory, documents, and furnishings. 
 
2. Severe Weather 
When severe weather strikes, your building can be vulnerable to commercial water damage. When it comes natural disasters, the team at SERVPRO of Garden City/Hempstead is typically tasked with cleaning up debris along with hazardous gray or black water. We'll make sure that any contaminated material is safely handled to prevent any health risks to you, your employees, and your customers. 
 
3. Defective Equipment 
Many business owners are surprised to come to work and find that water has flooded the building as a result of malfunctioning equipment. Though the resulting damage can be sudden and overwhelming, we're usually able to restore the documents, furnishings, and fixtures affected since most water emergencies of this type involve clean, uncontaminated water. 
 
The experts at SERVPRO of Garden City/Hempstead are available 24/7 to help resolve your business's water emergency so you can open your doors once again. For more information about our commercial water damage services, call us at (516) 620-4579 today!

When Property Damage Occurs What Is Your Responsibility as a Property Owner or Tenant?

4/23/2019 (Permalink)

If you rent an apartment or unit in a building and experience water damage, here is some information for you!  Figuring out exactly what is your responsibility or your landlords can be very tricky and this blog is here to potentially help guide you in the right direction.

Lease:

If there is damage to the building itself, look into your lease as your landlord most likely will have insurance for their property.  If this is unclear in your lease, ask your landlord where you stand in the event of water damage so you know before it happens.

Renters Insurance:

Anyone who rents should have renters insurance. Some places will even require it before allowing you to move in. Of course there are many varieties of renters insurance. Some cover interior fixtures like walls, floors, and pipes while others cover personal belongings.

Maintenance:

A landlord should ensure that the units are livable. This would include upkeep and repairs to prevent such things as water damage from occurring. However, it is still up to the renter to repeatedly contact the landlord about any issues that may occur until they are resolved.

Property:

If you are the owner of the building you are renting out, the property itself should be covered under your insurance. This would include the floors, walls, and interior fixtures. It may fall under renters insurance as well.

If you are the landlord of a building and find yourself facing any type of water, mold, or fire damage, do not hesitate to contact us at SERVPRO of Garden City/Hempstead! We will work with you and your insurance company whether you are renting units to tenants or units to business owners. Call today - (516) 620-4579!

SERVPRO of Garden City/Hempstead is Trained in the Science of Drying

4/23/2019 (Permalink)

Did you know there is actually a science behind the process of drying? The knowledge of psychrometrics is essential to restoring a water damaged structure to its preloss condition. While your initial reaction may be to grab a few towels to mop up the mess and place a fan or two around the damaged area, SERVPRO of Garden City/Hempstead professionals are trained in the science of drying and follow strict industry-approved standards to help lower the chance of any secondary damages. If your home or business suffers from water damage, your local SERVPRO professionals will:

  • Inspect your home or building to detect every component that is wet, to help prevent secondary damage from happening.
  • Measure how much moisture is in wet materials and monitor whether that materials are drying
  • Speed up Mother Nature by using professional drying equipment

What exactly does “speed up Mother Nature” mean? A wet structure can often dry naturally because the environment always seeks equilibrium. When materials are wet, moisture will naturally move to drier air at the surface of the material- but only if the air is, indeed, drier. The only problem is, nature often takes too long and secondary damages may occur while the building is drying out. For this reason, the professionals at SERVPRO have been trained to use top-of-the-line equipment to help Mother Nature along, including equipment to help dry hardwood floors, tough-to-reach spaces inside walls, and much more. SERVPRO of Garden City/Hempstead also state-of-the-art monitoring equipment and a proven scientific process to help speed the drying of your home or business.

The bottom line? SERVPRO of Garden City/Hempstead has the training and equipment to help make it “Like it never even happened.” Call us today at (516) 620-4579

Preparing for a Thunderstorm

4/23/2019 (Permalink)

Thunderstorms can be more dangerous than you think! They happen often and can cause a lot of damage to your home. Of course, there are ways to help prevent this. To prepare for a Thunderstorm, you should do the following:

  • Build an emergency kit and make a family communication plan.
  • Remove dead or rotting trees and branches that could fall and cause injury or damage.
  • Secure outdoor objects that could blow away or cause damage.
  • Get inside a home, building, or hard top automobile (not a convertible).
  • Shutter windows and secure outside doors. If shutters are not available, close window blinds, shades or curtains.
  • Unplug any electronic equipment well before the storm arrives.

Here are some facts about Thunderstorms!

  • They may occur singly, in clusters or in lines.
  • Some of the most severe occur when a single Thunderstorm affects one location for an extended time.
  • Warm, humid conditions are highly favorable for Thunderstorm development.

When a storm hits, you can count on SERVPRO of Garden City/Hempstead to tackle any job - large or small!

Call us today - (516) 620-4579!

Don't Let a Water Damage Hinder Your Business - Call SERVPRO of Garden City/Hempstead!

4/18/2019 (Permalink)

Flooding and water damage events at commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO of Garden City/Hempstead

SERVPRO of Garden City/Hempstead specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Call us today - (516) 620-4579!

Faster to Your Water Disaster!

4/17/2019 (Permalink)

Flooding and water emergencies don’t wait for regular business hours and neither do we. SERVPRO of Garden City/Hempstead provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays.

Faster To Any Size Disaster

Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more.  SERVPRO of Garden City/Hempstead arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

Need Emergency Service? Call Us 24/7 – (516) 620-4579

Within Minutes

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.

48 Hours to 1 Week:

  • Mold and mildew may grow and spread.
  • Doors, windows, and studs swell and warp.
  • Metal begins to rust and corrode.
  • Furniture warps and shows signs of mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Serious biohazard contamination is possible.

More Than 1 Week:

  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
  • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

About SERVPRO of Garden City/Hempstead

SERVPRO of Garden City/Hempstead specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Fire Prevention in the Kitchen!

4/16/2019 (Permalink)

Year after year cooking fires are the leading cause of home fires and fire injuries.  According to the National Fire Protection Association (NFPA), cooking accounts for about 47% of home fires and 45% of the fire-related injuries reported across the country each year. 

REDUCE THE RISK OF FIRE IN THE KITCHEN

National Fire Protection Association (NFPA) says 6 out of 7 cooking fires occurred while the cook was out of the kitchen, and 2/3rds of these fires happened in the first 15 minutes of cooking. This means that it is imperative that you ALWAYS watch what you’re cooking. If you’re using the stovetop, stay in the kitchen and watch closely. Also, experts recommend setting a timer periodically to remind you to check the oven.

OTHER FIRE PREVENTION TIPS INCLUDE

  • Roll up sleeves and don’t wear loose fitting clothing that could catch and open flame or heating element
  • Ban children and pets from a 3-foot “safe zone” around the stove
  • Keep the stove and oven clean, turn pot handles in to avoid spills and cleanup any messes when appropriate
  • Keep potholders, dishtowels, oven mitts, food packaging and other clutter off and away from the stove.
  • Clean cooking equipment thoroughly because built-up grease can catch fire.
  • Don’t over heat your oils, and wait for grease to cool before disposing, tossing hot grease in a trashcan could turn into a disaster


Smoke detectors are your first line for defense against a fire disaster situation so make sure you have one installed in or near the kitchen and make sure it’s working properly. 

IF A FIRE DOES HAPPEN, CONSIDER THESE SAFETY TIPS

  • Close the door behind you to help contain the fire and get out of the house.
  • Call 9-1-1 or the local emergency number after you leave.
  • For an oven fire, turn off the heat and keep the door closed.
  • Keep a lid nearby when you’re cooking to smother small grease fires. Smother the fire by sliding the lid over the pan and turn off the stovetop. Leave the pan covered until it is completely cooled.

People often try to put out cooking fires themselves with a fire extinguisher or even water. NEVER use water on any grease fire. Store fire safety equipment in a cabinet or under the sink – it is important to have a fire extinguisher close by as well as a box of baking soda or salt for grease fires. The first step you can take is turning the stove off and having a lid handy to put over the pan. You can also smother the fire with baking soda or salt. If the fire is in your oven just close the door and turn off the heat. Done improperly your cooking fire can spread to other parts of the kitchen. Any time you are unsure of how to combat a fire your best option is to leave and call your local fire department!

CREATE AND PRACTICE A FIRE ESCAPE PLAN
In the event of a fire, remember that every second counts, so you and your family must always be prepared. Escape plans help you get out of your home quickly.

Practice your home fire escape plan at least twice a year, more often if you have small children. 

Some tips to consider when preparing this plan include:

  • Find two ways out. Visit each room of your house and find two ways out, including windows and doors. Make sure all escape routes open easily so you can get outside, and install emergency release devices on any security bars on doors or windows. Practice feeling your way out in the dark and with your eyes closed.
  • Involve children in planning. Consider having your children help create a fire evacuation plan. Draw a map of the home and have children mark two exit routes and the locations of smoke detectors. Make sure your children know NOT to hide from firefighters or other first responders.
  • Choose a meeting spot. Decide on a meeting place outside, such as a neighbor’s house, mailbox or stop sign. It should be in the front of the house so emergency responders can see you when they arrive. Agree not to go back into the house after you leave.
  • Have a backup plan. If the planned exit routes are blocked and it’s not possible to leave the house, close all doors between you and the fire. Place a towel under the door and go to an exterior-facing window. Call the fire department to report your location.


Whether you’re trying a new cooking technique or cooking your signature dish the way you have countless times before; practicing these important safety tips can help you to avoid major mishaps that could lead to smoke or fire damage.

If your home does experience fire or smoke damage, give SERVPRO of Garden City/Hempstead a call at (516) 620-4579.

Commercial Water Damage? No Job Is Too Big Or Too Small For SERVPRO of Garden City/Hempstead!

4/16/2019 (Permalink)

Flooding and water damage events at commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO of Garden City/Hempstead

SERVPRO of Garden City/Hempstead specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Call us today - (516) 620-4579!

What Can You Do When You Have a Commercial Fire Damage?

4/11/2019 (Permalink)

Restoring a Commercial Property in the Wake of Fire Damage

If you've ever experienced a fire damage event, you know how frantic the immediate aftermath of a fire can be. With emotions running high and a chaotic scene, it is always best to have a game plan laid out ahead of time so that you are not caught off guard by fire damage. And this is particularly true for anyone who owns commercial property.

Each year in the United States, fire damage accounts for more than $350 billion in total losses to property owners. This makes fire damage the single most important cause of property losses in the country and one of the most frequent and serious catastrophes that everyday Americans have to deal with. And the majority of these losses are due to commercial fire damage, affecting businesses, landlords and the ability of employees and owners to continue earning a livelihood.

Fortunately, almost every town in America has a professional fire restoration company - such as SERVPRO of Garden City/Hempstead - that can be quickly deployed to the scene of commercial fire damage. But it is absolutely imperative that property owners understand that the single most important thing they can do to ensure a good outcome after a fire is, the second the firefighters declare that the fire is put out, to call SERVPRO of Garden City/Hempstead and get the ball rolling. In the event of commercial fire damage, time is always the most important factor.

For more information on commercial fire damage, please give SERVPRO of Garden City/Hempstead a call (516) 620-4579

Spring is Here! There Is No Better Time To Check Your Home For Damage Caused By Winter Wear and Tear!

4/11/2019 (Permalink)

Here are some tips for how to inspect your roof, gutters, siding and yard for potential winter property damage disasters.

Even after a mild winter, it is critical to assess your property’s exterior to make sure the cold weather hasn’t left you with water damage. It is also important to react quickly and take the necessary steps to prevent property damage from compounding, spring showers are on the horizon.

Winter weather can be hard on your residential and commercial property be sure to look for problems that frigid temperatures, snow and ice may have caused.

Winter weather can cause upwards of three and a half billion dollars of property damage in the U.S.

Winter storms are accompanied by lots of moisture – snow, freezing rain, ice, hail and wind. This can create common issues like ice dams, frozen pipes and frost heave that may cause damage to your home or business. SERVPRO of Garden City/Hempstead is always ready to respond to your property damage restoration needs quickly and we can begin the restoration process immediately. Our local disaster restoration services include an inspection and assessment of the damaged areas, water removal/water extraction, drying and dehumidification, cleaning and repairs, restoration and building as necessary. There are several common problem areas to inspect during spring for potential damage, including your roof and gutter system, foundation and yard, plumbing system and your property’s exterior. From the top down these areas could see potential damage from the worst that the winter elements can bring. 

A TOP DOWN APPROACH TO SEASONAL SPRING PROPERTY DAMAGE INSPECTION AREAS:

  • Roof and Gutter System Damage:

    The function of your roof and gutter system is to remove excess water from your property to prevent damage. High winds, hail and winter storms can tear off or destroy shingles and ice can obstruct the flow of water in gutters and downspouts, allowing water to breach the structure. Winter forces can cause obvious holes in your roof from wind or branches, but additionally less noticeable damage from hail or other debris can cause indentations and divots that overtime can lead to ice and moisture damage. Heavy buildup of ice on your roof can cause your gutters and downspouts to separate from your roofline, disrupting the flow of water and cause water intrusion and damage to the inside of your home or business. It’s a good idea to inspect your roof, gutters and downspouts each spring for visible damage, debris and that they are functioning properly.

  • Window, Door and Exterior Damage:

    Cold temperatures, snow and hail can take a toll on the structure of your property including the windows, doors and exterior of your home or business. Without proper repair, peeling paint, cracks in sealant and other damage could lead to moisture infiltration and a water damage disaster. After winter passes, damaged paint should be removed, primed, sealed and repainted. Cracks and air leaks should be sealed and repaired to prevent more devastating damage later, and missing siding should be replaced before springtime showers arrive to prevent additional water and structural damages.

  • Foundation and Other Drainage Problems:

    Another potential casualty of winter weather is your foundation and yard. Hairline cracks in the concrete of a foundation that develop naturally over time can expand, causing major structural damage over time if not properly taken care of quickly. Water can find its way into cracks, freeze and make them larger during the frigid cold months of winter. Getting your foundation repaired in the spring can help prevent more problems from developing as time goes by. The best way to avoid foundation damage is to keep moisture moving away from your foundation. Each spring check your gutters and downspouts for debris or clogs, make sure they are functioning properly, and that they drain at least 10 feet away from your home. Make sure the ground around your home is graded away from your foundation and consider adding a rain garden to your property to combat a bigger problem.

  • Plumbing Damage:

    Another vulnerable system in your home or business that could be damaged from cold winter temperatures is your plumbing. To adequately deliver water to and from your sinks, boiler, and spickets your plumbing system keeps the water forever flowing. However, during cold winter days and nights cracks and stresses can occur and eventually lead to leaks and pipe breaks that can have a damaging effect on your local commercial or residential property. Remember to survey your pipes regularly for cracks and leaks, paying closest attention to the pipes that are closest to the elements or in poorly insulated areas such as the basement or crawlspace, or outside walls and attics. Take this opportunity to add some additional insulation as a precautionary measure for the future winter weather to come.

Take a Proactive Approach:

Taking a proactive approach to property damage starts with inspecting your property for damage. First and Secondary water damage is multi-faceted and can affect almost every area of your home or business which had water or flood intrusion. If you see any signs of suspected water damage or other types of property damage including mold, smoke, biohazard, your best course of action is to contact SERVPRO of Garden City/Hempstead. We are trained and certified to handle your water restoration, mold remediation, and other cleanup and property restoration needs. We can arrive quickly perform an inspection, and get you started on the road to recovery and restoration, “Like it never even happened.” 

Call SERVPRO of Garden City/Hempstead today - (516) 620-4579!

When a Storm Hits Long Island, Call SERVPRO of Garden City/Hempstead For Your Restoration Needs!

4/11/2019 (Permalink)

SERVPRO of Garden City/Hempstead specializes in storm and flood damage restoration. Our crews are highly trained and we use specialized equipment to restore your property to its pre-storm condition.

Faster Response

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

Resources to Handle Floods and Storms

When storms hit Long Island, we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,650 Franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.

Have Storm or Flood Damage? Call Us Today (516) 620-4579

Fire Safety in the Home!

4/10/2019 (Permalink)

With fire damage remediation being one of our specialties, we have seen our share of tragic home fires. In this block we’d like to discuss a few ways in which you can prevent a fire from occurring in your home. Proper preparation is key in avoiding an event as devastating as a house fire.

Smoke Alarms:

Be sure that you have the proper amount of smoke alarms for the size of your home. In addition, you’ll want to regularly test them to be sure they are in proper working condition. Fire alarms are responsible for saving countless lives so make sure to change the batteries when they have expired.

Awareness:

Be sure that all people occupying your home are aware of the locations of the fire alarms. Make sure everyone knows exactly what they sound like so that in the event that they go off nobody is caught off guard or left confused.

Plan:

Everybody in your home should be informed of how to safely exit each and every room. If there are multiple ways to exit a room, be sure to go over them thoroughly. In addition you’ll want to make sure all occupants of your home are aware of the safest meeting spot to locate each other once the home has been evacuated. There should also be a plan of contact in case loved one’s become separated during the ordeal.

Practice Makes Perfect!

Practice fire drills at least twice a year. Press the smoke alarm test button on your smoke alarm or yell “Fire” and have everyone exit the home as if an actual fire was discovered. While this may seem insignificant, knowing your exit strategy well is a simple way to save your life!

Teaching:

It’s important to teach everyone in the home, especially children, that should they catch fire they must STOP, DROP, and ROLL. This will smother any fire burning on clothing. Make sure everyone also knows how to dial 9-1-1 in case of a fire or any other home emergency.

While we hope we never have to clean up fire damage in your home, should a fire occur, contact us here at SERVPRO of Garden City/Hempstead 24/7! We take pride in arriving on the scene promptly and completing all necessary work in a timely fashion so that your home can return to normal as quickly as possible!

Spring Cleaning Season Is Here!

4/4/2019 (Permalink)

Allow SERVPRO of Garden City/Hempstead to help with all your spring cleaning needs!

Can you feel the air getting warmer?  Spring is here - a time when many people tackle the sometimes large chore of spring cleaning.  To some, this task can be a daunting one.  Maybe you don’t know where to start, or maybe you are having a hard time parting with some old items that are collecting dust on a shelf.

Here are a few quick tips to help you cleanse quickly and efficiently:

  1. Tackle one room per day - this allows you to not become overwhelmed.  Set small goals that are easily attainable and it wont feel like such a big undertaking.
  2. Part with old clothing - if you haven’t worn an item of clothing in a full year, maybe it’s time to let it go.  This can be a great way to free up closet and dresser space. This does not apply to items like suits and other special occasion outfits.
  3. Outsource what you don’t want to do yourself - the professional cleaners at SERVPRO of Garden City/Hempstead can make quick work of carpets, walls, and any other deeper clean that you would rather not do. Call 516-620-4579 today!

Preventing Fires in the Workplace

4/4/2019 (Permalink)

A fire in the work place can cause a great deal of damage. In addition to material destruction injuries and fatalities can occur as well. Here we would like to share with you some basic fire prevention to keep you and your co-workers as safe on the job as possible.

Steps of Prevention:

  • Create a prevention program that includes preventative measures, preparation, and recognition of fire hazards.
  • Be well informed of proper handling of all combustible and flammable materials.
  • Maintain a clean work environment to reduce the risk of fire.
  • Always keep the proper fire extinguishing gear nearby and know it’s locations.

General Safety:

  • Always keep fire extinguishing gear away from clutter so it is easily accessible
  • Make sure only approved containers are used for combustible materials
  • Never store flammable materials within 10 feet of any flammable structure
  • Periodically clean up your work environment
  • Make it a habit to properly dispose of combustible materials from your work area
  • Always follow the proper steps to avoid creating a hazardous environment

Preventative Safety:

  • Keep fire extinguishers easily accessible and know how to properly operate them
  • Inspect fire equipment on a regular basis
  • Provide all employees with proper training in the event that a fire should occur
  • Configure an alarm system consisting of both lights and sounds
  • Keep local authority and fire department information on hand and have employees know exactly where to find them

In the unfortunate event that a fire does occur, do not hesitate to contact us at SERVPRO of Garden City/Hempstead to remediate the fire damage. Our experienced technicians are trained for the remediation of even the most intense fire damage. No job is too big or too small, call (516) 620-4579 today!

April Showers Bring May Flowers!

4/4/2019 (Permalink)

And sometimes April showers can also bring flooding to your home or office! Water leaks within a home or business can seep into carpet, flooring, baseboards, and walls while moving throughout the structure. SERVPRO of Garden City/Hempstead understands how disruptive water damages can be for a family. Water leaks in a business can not only disrupt the facility, but also can interrupt day to day business functions, which could possibly close the business and affect revenues. 

Timely mitigation is key to the restoration process. Quick response time helps ensure that damage is contained and the restoration process begins promptly. This saves on the amount of damage, cost of claims, and reduces losses from business interruption. Timely and proper water mitigation will also help keep mold from developing which could cause people to become ill! 

There are some ways that you can prevent water damage from happening in the first place:

  1.   Check roof for deterioration.
  2.   Check gutters and downspouts.
  3.   Check basements and crawl spaces for moisture.
  4.   Check appliances in kitchens, break rooms, and cafeterias.
  5.   Check sinks and toilets in bathrooms.
  6.   Check HVAC for leaks and blockages.

SERVPRO of Garden City/Hempstead offers 24-hour emergency response from our trained professionals to help make it "Like it never even happened." Call us today - (516) 620-4579

Got Mold? SERVPRO of Garden City/Hempstead Can Help!

4/4/2019 (Permalink)

MOLD - the 4-letter word no homeowner or business owner ever wants to think about. However it is something that many homeowners will have to deal with at one time or another.

Be Informed about Mold:

Excessive amounts of mold and certain types of mold may present health concerns for you, your family, your tenants or your clients. It is essential for the health of those around you, as well as the protection of your property, to address the issue and arrange for professionals to conduct mold removal and mold remediation as soon as the presence of mold is identified.

What Causes Mold?

Water damage can cause mold growth in your home or business, therefore it is important to have your water damage cleaned promptly and professionally.

What are the signs of Mold?

Signs of the presence of excessive mold include:
* The presence of visible mold.
* Strong, musty odors.
* Any evidence of past moisture problems that might have caused undetected mold growth.
* Excessive humidity.

If you see signs of mold, call SERVPRO of Garden City/Hempstead at (516) 620-4579 as soon as possible. We are ready to assist you 24/7 for your mold remediation needs.

How To Prevent Sewage Backup

4/4/2019 (Permalink)

A backed up sewer can cause thousands of dollars in damage. Preventative measures, proper maintenance, and knowledge of what causes sewer backups are all ways to ensure that this is never a problem you have to deal with.

Sewer Maintenance:

Your sewer lateral (the pipeline in the street between the city sewer main and the building) is your responsibility to maintain. A cracked or eroded line, or one in which tree roots have grown though can allow groundwater to seep into the system. Contact your insurance company to inquire about available coverage options.

Causes:

An aging sewer system as well as the amount of homes connected to them contributes to sewer back up’s, flooded basements, and overflows. Some pipelines combine sewer and storm into the same line which exposes the line to more volume than it can handle. Tree roots seeking moisture may find their way into the sewer line causing cracks or blockages. In this case, the cost of the clean-up would fall into the tree owner’s responsibility.  Depending on the situation the city may split the cost with the property owner. Sometimes a blockage in a city sanitary main can also cause a back up to occur. If you see seepage at floor drains this could indicate a problem with the main and you should contact a plumber for further assistance.

Prevention:

To prevent backups from occurring, be sure to properly dispose of grease and cooking oils. Washing these substances down the drain could cause blockage as it cools. Dispose of them in a proper container. Paper towels and other paper goods should be properly disposed of as well, not washed down the drain. Maintain tree roots in your lateral by having them cut by a professional service.

If a sewage backup does occur, disease, destruction of property and valuables, and even electrical malfunctions are likely to happen if the issue is not handled correctly. We here at SERVPRO of Garden City/Hempstead are always available to assist in the proper cleanup of a sewer backup or answer any of your questions!

Call today - (516) 620-4579!

Don't Delay Drying!

4/4/2019 (Permalink)

When flood damage strikes, the results are usually far too serious for property owners to handle on their own. Professional restoration services like those provided by SERVPRO of Garden City/Hempstead help to return a home back to the way it was before a flood. But many fear the costs and responsibilities associated with a full-scale restoration project. Unfortunately, few if any of the unpleasant consequences inherent in flood damage disappear without appropriate care and attention. To prevent long-term adverse effects from developing in your home or business, call for help immediately.

Here are two of the most serious problems that can develop when professional drying is delayed:

  1. Weakened Foundations

Long-term exposure to standing water and the additional moisture that’s produced during flood damage events can cause permanent and expensive damage to the very foundation of your home. Even the solid materials that foundations are made of, whether masonry, concrete or stone, can soak up small amounts of water through the cracks and pores in their material. Unless these pockets of water are removed, they can create defects in the building foundation that eventually weaken the entire structure. In the winter, water trapped inside those cracks will expand as it freezes, resulting in very serious structural issues that will be incredibly expensive to fix.

Fast and thorough drying processes are the only way to protect your home against these threats. SERVPRO of Garden City/Hempstead has the specialty equipment that’s designed to remove all unwanted moisture.

  1. Mold Growth

Mold grows wherever there’s a lot of moisture, such as around leaks in roofs, around windows, or pipes, or where there’s been flooding. It can grow most anywhere, but especially where it finds food, such as on porous surfaces like paper, cardboard, wallboard and wood. Mold can also grow on many nonporous materials such as concrete and brick. And with the right temperature, moisture and food, mold will grow most anywhere. A rolling stone may gather no moss, but one sitting still sure can. Preventative treatments can help, but the only reliable solution to developing mold problems is rapid drying and dehumidification that SERVPRO of Garden City/Hempstead offers.

Add to those two problems the fact that water, often called the universal solvent, can slowly dissolve, break apart and destroy most of the materials in your home or business and you can see why you need to call SERVPRO of Garden City/Hempstead immediately should you experience a flood or water damage of any type.

Call today - (516) 620-4579!

Fire Damage Restoration - Smoke and Soot Cleanup

4/2/2019 (Permalink)

Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  

Smoke and soot facts:

  • Hot smoke migrates to cooler areas and upper levels of a structure.
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
  • The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Garden City/Hempstead will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

  • Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

  • Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

  • Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today – (516) 620-4579

Need emergency service? Call SERVPRO of Garden City/Hempstead

4/2/2019 (Permalink)

SERVPRO of Garden City/Hempstead provides 24-hour emergency service and is dedicated to being faster to any-sized disaster on Long Island. We can respond immediately to your emergency and have the expertise to handle your restoration or cleaning needs.

  • 24-Hour Emergency Service
  • Faster to Any-Sized Disaster
  • Highly Trained Restoration Technicians
  • A Trusted Leader in the Restoration Industry
  • Locally Owned and Operated
  • Advanced Restoration and Cleaning Equipment 

Have Questions? Call Us 24/7 – (516) 620-4579

Residential Services

Whether your Long Island home needs emergency flood damage or your upholstery cleaned, you can depend on us.  Our technicians have extensive cleaning and restoration training and can make your property look its best. Learn more about our residential services:

  • Water Damage Restoration
  • Fire Damage Restoration
  • Mold Remediation
  • Storm Damage Restoration
  • Cleaning Services
  • Building/Reconstruction Services

Commercial Services

There's never a convenient time for fire or Water damage to strike your Long Island commercial property. Every hour spent cleaning up is an hour of lost revenue and productivity. So when the need arises for professional cleaning or emergency restoration services we have the training and expertise to respond promptly with highly trained technicians to get your property back to business. 

  • Commercial Water Damage Restoration
  • Commercial Fire Damage Restoration

SERVPRO of Garden City/Hempstead can handle your water emergency - large or small!

4/2/2019 (Permalink)

SERVPRO of Garden City/Hempstead is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help
Call Today - (516) 620-4579

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Garden City/Hempstead has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask a few questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About SERVPRO of Garden City/Hempstead

SERVPRO of Garden City/Hempstead specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

SERVPRO of Garden City/Hempstead is Hiring!

4/2/2019 (Permalink)

SERVPRO of Garden City/Hempstead is looking for an organized self-starter to manage our warehouse, equipment and vehicles.

Warehouse manager will perform a variety of duties that will include receiving and processing incoming contents, items, equipment and materials, as well as loading and unloading equipment and materials from trucks and warehouse. 

Warehouse manager will also be responsible for maintenance of trucks, equipment and workplace. Warehouse manager will work closely with owners and upper management and be responsible for all warehouse operations. 

The ideal candidate will have excellent organizational skills, including the ability to schedule and manage time efficiently, communications skills, and the ability to work calmly under pressure. Candidate must have the ability to lift 50-75 lbs and drive a 18 ft box truck and company vans (no CDL required). Must have a clean drivers license and be able to pass a background check.

Hourly rate depends upon experience( $15 -$17) + Overtime during busy seasons!

SERVPRO specializes in emergency water, fire, mold and biohazard/crime scene cleanup and restoration of residential and commercial properties.

Great opportunity to work with a great staff and even better management!

If interested, call (516) 620-4579 or email office@SERVPROgardencity.com

Testimonial from a satisfied customer!

4/2/2019 (Permalink)

Your company SERVPRO entered my apartment to assess and clean a concrete dust disaster. Your workers worked diligently to put my home back in its find, clean shape.

I must compliment each and every one of your workers.

They are very careful and meticulous. Even though the job was difficult, they managed to be pleasant, accommodating and very polite.

Many thanks for a job well done. My apartment is again sparkling.

F.N.

Apartment Owner

What Exactly Is Mold?

3/8/2018 (Permalink)

When it comes down to it, not many people actually understand what mold is. So what is mold?  Well, in this blog we are going to discuss just that.

What is Mold:

The word “mold” refers to a group of fungi that are very common on food or wet surfaces. This fungi will include the green mold that produces penicillin as well as the mold that you will commonly see on fruit, bread, or cheese as it spoils. Most molds you will find growing on damp building materials are actually found in soil and is adapted to grow on a wide variety of materials. In the outdoors mold will grow in soil, on plants, and on decaying matter. There are thousands of different types of this fungi we refer to as mold. These types will range from different moisture conditions as well as a vast array of different colors. Many times (but not always) there is a very musty odor that can be associated with the presence of mold. Live spores will act like seeds in spreading and forming new mold growths that we refer to as colonies under the right conditions. We are all exposed to a variety of fungal spores on a daily basis both indoors and outdoors. So how does this fungi we call mold find its way into our homes and buildings? Let’s discuss.

How mold enters a structure:

We now understand that mold and fungal spores naturally occur outdoors. Indoors, however, mold will require moisture in order to grow. This will commonly occur from water damage in your home or building. Water damage may appear in your home due to flooding, roof leaks, storm-driven rain, pipe leaks, damp basements, or condensation on cold surfaces. Fortunately, there are several ways in which to prevent mold growth which you can read about in our next blog!

Home Mold Prevention

3/8/2018 (Permalink)

Now that we have discussed what mold is, let’s discuss how we can prevent it from occurring in our homes!

Mold Prevention:

When trying to take preventative measures against mold growth in your home, the key is to control excessive moisture and condensation. Keeping areas in your home clean and dry that are especially susceptible to moisture and dampness is of the upmost importance. There are three main factors which will contribute to condensation of water on surfaces:

Relative Humidity:

Condensation will occur when air is saturated with water and cannot hold any more moisture. Steam from hot showers or cooking commonly fill the air with moisture which will then condense into droplets of water on cooler surfaces. Air conditioners and dehumidifiers are great tools in controlling the humidity in your home.

Temperature:

Warm air holds more moisture than cold air. When humid air comes into contact with a cold surface condensation occurs. Condensation particularly occurs on north facing walls if they are not properly insulated. Cold water pipes should be covered with insulation to prevent condensation

Poor Ventilation:

Indoor humidity can build up if there is not enough ventilation to exchange indoor and outdoor air. This can lead to increased condensation and mold growth. Air should be allowed to circulate between rooms to remove humid air.

These are just some of the many ways we can begin to prevent mold from forming in our homes. Little precautions such as these are crucial as mold remediation can be a costly affair that is not often covered by insurance companies. Should you have any questions about mold do not hesitate to call SERVPRO of Garden City/Hempstead!

What is a Superstorm?

3/8/2018 (Permalink)

When you mention Hurricane Sandy, everyone knows exactly what you are talking about. The superstorm of the century that greatly affected our local area of Long Island New York. What you may not know is what exactly makes a storm a “superstorm”. In this blog we will discuss just that.

Sandy had begun as a normal hurricane getting energy from the warm waters of the Caribbean. She then made a sharp left which pushed her to collide with a winter storm like system. The warm water crashing into the cold wintry atmosphere caused the hurricane to morph into a winter cyclone and drastically increase in size.

Winds then began to about 1000 miles across which resulted in record breaking storm surges in coastal areas and in turn, blizzard conditions to the mountains. Parking lots became small lakes as this storm progressed, leaving residents to return home after evacuation to find many of their belongings floating near their homes. Mountainous piles of sand filled the streets and cars and boats were pushed around almost effortlessly by the intense winds and extreme water levels. The results of this superstorm were nothing short of devastating.

A “superstorm” is really a general term used by meteorologists when there are so many components making up the extreme weather that it cannot be classified as just one thing, such as a hurricane or blizzard. There is actually no formal definition for this term as it still fairly new. While there may be no specific definition, the dramatic effects speak for themselves.

If another superstorm is to ever hit Long Island do not hesitate to contact us at SERVPRO of Garden City/Hempstead (516) 620-4579, as we will be prepared to help in any way possible with our crew of experienced professional technicians and our extensive collection of professional water mitigation equipment.

Hailstorms

3/8/2018 (Permalink)

We all know what hail storms are, and many of us have even been caught in them at one time or another. Here we will discuss a few aspects of hail storms and exactly how they form! First, let us define hail. Hail is a type of frozen precipitation that occurs in severe thunderstorms and can develop at any time of the year.

How Hail Forms:

During the storms, currents of air move upwards and downwards. Inside these udprafts water vapor and rain are pushed high into the cumulonimbus cloud. At a certain height, the air temperature will drop below freezing and the water will condense onto dust. The supercooled water molecules condense onto the condensation nucleus and freeze producing a tiny ice particle which serves as a center of the hailstone. As this tiny ice particle falls below the freezing line due to gravity it will collide with rain drops and other ice particles and accumulates a layer of water that turns into ice making it too heavy for the updrafts to carry so it falls to the ground. In order for a storm to produce a dime sized hail the updraft speed needs to be at least 37 mph!!! For a golfball size the speed would have to be around 56 mph!!!

Damage:

The damage that will result from a hail storm will vary depending on the size of the hail. This damage will include personal injury to both humans and animals and property damage to homes and cars as well. Every year hail storms cause approximately $1 billion in property as well as crop damage. Hailstorms can also severely damage airplanes traveling through thunder storms.  Despite the extensive damage it may cause, hail storms are actually pretty rare.

Safety:

The best way to avoid injury during a hailstorm is to seek shelter in a sturdy building as soon as the warning is issued.  If you MUST be outside during a storm such as this, be sure to protect you rhead!

Wood Burning Stove

3/8/2018 (Permalink)

One of the best ways to heat your home during the cold months is a wood burning stove. In this blog we will go over some safety tips to ensure that the use of your wood burning stove never leads to a fire in your home.

Installation:

When you install a wood burning stove be sure that there is a 36 in clearance of combustible materials around the entire perimeter of the stove. Insufficient clearance could result in the heat produced by the stove penetrating nearby combustibles ultimately causing a serious fire. You should make sure to install a heat shield along the combustible wall as well.

Chimney:

The chimney for a wood burning stove should be masonry. Never should an unlined, single brick chimney be used for a wood stove. This is due to the fact that single brick chimneys are prone to deterioration, which could potentially allow for dangerous situations to develop. If you have a double brick chimney check for cracked mortar or missing bring. Metal chimneys must never be used with a coal stove as the corrosive flue gases produced by a coal fire will cause rapid deterioration of the chimney.

Ventilation:

Venting the stove is the most important aspect of using a wood burning system. 90% of all stove related fires originate within the venting system. A venting system is not the chimney itself!!! The venting system is insulated stovepipe which connects the stove to the appropriate chimney type. Keep the vent as short as possible. Stovepipe clearance is important as well. It must never pass through an interior wall, floor, or ceiling.

Maintenance:

For proper maintenance make sure you always use the proper fuel such as hardwoods, regular cleaning is of upmost importance using a wire brush. It’s good to clean the stovepipe at least once per year. Avoid creosote buildup which is a highly combustible fuel that burns intensely.

Pipe Insulation

3/8/2018 (Permalink)

One major cause of water damage is bursting pipes in the colder months. When a pipe freezes and then defrosts the water trapped inside will expand causing the pipe to burst as you can read about in our other blog post. Here we will discuss pipe insulation which will in turn prevent the freezing and bursting of pipes in winter time.

Pipe Wrap Insulation:

Pipe insulation has many benefits, one of which is its ability to minimize heat gain and loss. This benefit may very well be the most important. When water travels through pipes in a home without pipe insulation hot water will lose heat and cold water will gain heat. Pipe insulation will allow you to greatly diminish these otherwise inevitable inefficiencies. This could result in lowering monthly energy bills and you won’t need to wait as long for the hot water to reach fixtures in your bathroom! When surfaces of plumbing pipes are cooler than the surrounding air, insulation helps control the condensation. This could otherwise result in slowly corroding pipe. Though condensation may not seem like a major concern, it’s quite common particularly when cold water lines come in contact with warm air. There are many types of pipe insulation made of different materials. Some are more suitable for hot water and some for controlling condensation. Being there are so many types to choose from, each with a different purpose, be sure to do your research before installing. Asbestos is not uncommon in many older home pipe insulations. Asbestos insulation is not always easy to spot but has a distinct corrugated look. If you are suspicious be sure to contact a professional. Pipe insulation is almost never a bad idea and should be thoroughly looked into before attempting. The benefits of this procedure far outweigh any negative effects!

Water Stain Ceiling

3/8/2018 (Permalink)

It is not uncommon that water stains will appear on the ceiling of your home or business. In this blog we will discuss the causes and solutions to this unsightly problem.

Common Sources:

Whether is a roof, upstairs bathroom, or leaky pipe, you should be able to identify the cause of the water stains fairly easily. It’s also not uncommon for water to run along rafters or piping before dropping onto the ceiling, obfuscating the true source of the problem. Old caulking is another common source of water seepage. Piping or a shower pan that has come into disrepair is a possibility as well. Your pipe could have a leak or may just be sweating from inadequate insulation, which was discussed in another blog post. Pipes could be old and need to be replaced or hard water could be causing premature damage to pipes. If the water stain is coming from the roof you need to identify the nature of the disrepair. It may not necessarily be a leak as there are many causes when the roof is involved. Consider upgrading your insulation and not necessarily your roofing. If you choose to contact a roofing contractor, the more information you can provide for them the better.

Water Stain:

You must make sure the water or moisture problem is corrected before attempting to fix the stain or damaged drywall/plaster! If the water continues to seep or leak all of your hard work will have been for nothing.  Only when you’re positive that the problem has been solved should you proceed to fix or remove the area containing the water stain. A professional handyman can assist in this project fi you feel it’s beyond your capability. If the stain is purely cosmetic, get some stain-killing primer before repainting the area.

Deal with it:

The worst possible thing you can do is ignore the water stain! Clearly there is an underlying issue that needs to be addressed before any more damage occurs. If you deal with the stain and the underlying issue promptly you avoid a more costly repair in the future.

Asbestos At Work

3/8/2018 (Permalink)

In this blog we are going to veer off the beaten path a little bit and discuss asbestos in a work environment. If you believe you may have asbestos in your place of work feel free to give us a call as we are associated with a fantastic team of asbestos abatement professionals.

High Risk Occupations:

While even the average office worker can potentially face exposure to asbestos, these are some of the more common fields in which you could come in contact. Construction workers, as this industry has one of the highest uses of asbestos-containing materials. Construction is generally considered one of the most dangers fields as it is due to the many accidents that can occur. It’s estimate that 1 million construction workers are exposed to asbestos materials each year. Shipyard workers, as shipyards contain high quantities of asbestos. These workers are among the most diagnosed with asbestos related diseases. Mechanics, as whether it be a vehicle or an aircraft, asbestos exposure is always a high risk. Auto repair shops often times have poor ventilation and circulation which can make asbestos more concentrated. Plant workers, as both chemical plant and industrial plant workers face asbestos exposure on the job. Power plant workers deal with equipment such as boilers, generators, and turbines, which all pose a threat of asbestos. Firefighes unfortunately are exposed to toxins like asbestos on the job on a regular basis. Many older buildings built before 1980 contain asbestos materials. In many cases protective gear worn for fighting fires will also help prevent exposure to the asbestos.

Workers’ Rights:

While there are many proactive regulations in place to help protect workers, many may still be exposed on the job. If you feel you have gotten sick as a result of asbestos exposure at work you may have legal rights in the situation. Always wear protective material and know what signs to look for when working in an area that could potentially contain asbestos.

Property Owners and Renters

3/8/2018 (Permalink)

If you rent an apartment or unit in a building and experience water damage, here is some information for you!  Figuring out exactly what is your responsibility or your landlords can be very tricky and this blog is here to potentially help guide you in the right direction.

Lease:

If there is damage to the building itself, look into your lease as your landlord most likely will have insurance for their property.  If this is unclear in your lease, ask your landlord where you stand in the event of water damage so you know before it happens.

Renters Insurance:

 Anyone who rents should have renters insurance. Some places will even require it before allowing you to move in. Of course there are many varieties of renters insurance. Some cover interior fixtures like walls, floors, and pipes while others cover personal belongings.

Maintenance:

A landlord should ensure that the units are livable. This would include upkeep and repairs to prevent such things as water damage from occurring. However, it is still up to the renter to repeatedly contact the landlord about any issues that may occur until they are resolved.

Property:

If you are the owner of the building you are renting out, the property itself should be covered under your insurance. This would include the floors, walls, and interior fixtures. It may fall under renters insurance as well.

If you are the landlord of a building and find yourself facing any type of water, mold, or fire damage, do not hesitate to contact us at SERVPRO of Garden City/Hempstead! We will work with you and your insurance company whether you are renting units to tenants or units to business owners.

Hurricane Tips for the Workplace

11/21/2017 (Permalink)

While most individuals are aware of safety at home during a hurricane, many overlook the importance of safety in the work place during a hurricane. Here are some preventative measures a business owner or employer can make to help ensure the safety of the property and staff.

Property:

If you live in an area that you know is prone to hurricanes or tropical storms it would be a good idea to install the proper roofing, doors, and windows. Have sandbag’s readily available to prevent flooding in the building. Keep all utilities such as water heaters on higher ground to avoid water damages. If possible try to turn off utilities prior to a hurricane making landfall.

Information:

Most business’ have files that contain important information such as documents, banks, suppliers, etc. It is important to have a system in which these documents are well protected. Backing up documents on to a different hard drive off site or even protecting paper documents with waterproof containers can save a lot of trouble after the storm passes.

Preparedness Checklist:

  • Battery operated radio or television
  • Non-perishable three day food supply for you and your employees
  • Three day supply of water for you and your employees (One gallon of water per person, per day)
  • Coolers and containers for water and washing
  • Blankets, pillows, cots, and chairs
  • First Aid Kit and first aid manual
  • Flashlights, batteries, light-sticks
  • Tool kit (basic tools, gloves, etc.)
  • Camera and film for documenting damages
  • Whistle/signal flare to signal for help
  • Tarps, plastic bags, duct tape
  • Cleaning supplies, including mops, towels and garbage cans
  • Smoke alarms and fire extinguishers
  • Electric generator
  • Gas for vehicles, generators and other equipment
  • Cash, ATM cards, credit cards proper identification
  • Emergency contact information such as the nearest hospital and police

We here at SERVPRO of Garden City/Hempstead strongly encourage all employers to go over these important tips as they can help protect employees in the event of a hurricane. It only takes a small amount of effort in properly preparing for a storm to save your company large amounts of damage!

Commercial Mold Prevention

11/17/2017 (Permalink)

In this blog we would like to go over mold prevention in commercial buildings and why it is so important. The main reason you’ll want to prevent mold in your building is the health issues and allergic reactions that are often a result of mold growth. Even people with strong immune systems can become affected by prolonged exposure to spores.  Irritated skin, nasal -congestion, itchy eyes, and difficulty breathing are just some of the symptoms you may experience if exposed to mold.

Prevention:

  • Vigilance – By routinely inspecting your building for sins of mold you will be able to catch and treat the problem area before it is able to spread. Be sure to check damp or moist areas and take notice of any musty odors.
  • Repairs – Unsealed windows, leaky roofs, and cracked foundations can all allow moisture to enter the building and make it quite easy for mold to grow. If possible, try to catch and remediate any water damage to prevent mold growth.
  • Moisture – If your building is located in an area of high humidity you may want to look into having dehumidifiers on site. Damp air makes it quite easy for mold to begin to grow, so running smaller units in the basement or attic can help to keep everything dry.
  • Clean - Air conditioning, ventilation, and heating systems can actually blow around mold spores. You can reduce the damage by make sure your HVAC system and ducts are routinely cleaned and maintained by a licensed professional.
  • The Professionals – If you are concerned about mold growth in your commercial building, do not hesitate to have a mold remediation specialist come and properly diagnose and treat any existing mold problems. These issues should be responded to quickly to ensure that occupants of your building are not exposed to mold for a prolonged period of time.

At SERVPRO of Garden City/Hempstead we have several years of experience in commercial mold remediation. Should you find your commercial property in need of our services do not hesitate to contact us 24/7 as we would be happy to help!

Different Types of Mold

11/16/2017 (Permalink)

At SERVPRO of Garden City/Hempstead we specialize in mold remediation. We have encountered several types of mold throughout the years as well as various levels of severity. In an earlier blog we discussed how you may be able to identify mold in your home. Here we would like to go one step further and break down the different types of mold that you may see in your home or business.

Penicillium:

This mold should be easy to recognize as it is usually green, fuzzy, and produces a musty odor. It’s most commonly found on wallpaper, fabric, or carpets containing moisture. 

Alternaria:

This mold is usually black and fuzzy growing in very damp areas of your home. While it is a plant mold, it can easily gain access to your home. More specifically, areas around window frames, underneath sinks, or near showers is where you will find this mold.

Aspergillus:

This mold is unique in that it has a surface appearance of a lighter yellow-green color, but a dark red or brown appearance underneath. You will find Aspergillus lingering in areas of extreme dampness or near areas containing a great deal of dust.

Cladosporium:

This mold will be easy to spot as it is generally a dark olive green color that can even turn black. While its most commonly found outdoors it can be picked up and carried indoors quite easily. Wood or textiles are where you will see Cladosporium as it is known to grow on porous surfaces. 

Stachybotrys:

Last but not least, we have the very easy to identify black mold. While the color can vary slightly it will almost always appear black. The odor is very distinctive and musty. It can appear wet or dry and almost powdery depending on the water source from which it grew. 

If you suspect that you have mold in your home do not hesitate to call us 24/7!

Home Fire Safety

11/16/2017 (Permalink)

With fire damage remediation being one of our specialties, we have seen our share of tragic home fires. In this block we’d like to discuss a few ways in which you can prevent a fire from occurring in your home. Proper preparation is key in avoiding an event as devastating as a house fire.

Smoke Alarms:

Be sure that you have the proper amount of smoke alarms for the size of your home. In addition, you’ll want to regularly test them to be sure they are in proper working condition. Fire alarms are responsible for saving countless lives so make sure to change the batteries when they have expired.

Awareness:

Be sure that all people occupying your home are aware of the locations of the fire alarms. Make sure everyone knows exactly what they sound like so that in the event that they go off nobody is caught off guard or left confused.

Plan:

Everybody in your home should be informed of how to safely exit each and every room. If there are multiple ways to exit a room, be sure to go over them thoroughly. In addition you’ll want to make sure all occupants of your home are aware of the safest meeting spot to locate each other once the home has been evacuated. There should also be a plan of contact in case loved one’s become separated during the ordeal.

Practice Makes Perfect!

Practice fire drills at least twice a year. Press the smoke alarm test button on your smoke alarm or yell “Fire” and have everyone exit the home as if an actual fire was discovered. While this may seem insignificant, knowing your exit strategy well is a simple way to save your life!

Teaching:

It’s important to teach everyone in the home, especially children, that should they catch fire they must STOP, DROP, and ROLL. This will smother any fire burning on clothing. Make sure everyone also knows how to dial 9-1-1 in case of a fire or any other home emergency.

While we hope we never have to clean up fire damage in your home, should a fire occur, contact us here at SERVPRO of Garden City/Hempstead 24/7! We take pride in arriving on the scene promptly and completing all necessary work in a timely fashion so that your home can return to normal as quickly as possible!

When Your Sewer Back's Up...

11/15/2017 (Permalink)

In this blog we’d like to discuss sewer backups and how to properly protect your home. A backed up sewer can cause thousands of dollars in damage. Preventative measures, proper maintenance, and knowledge of what causes sewer backups are all ways to ensure that this is never a problem you have to deal with.

Sewer Maintenance:

Your sewer lateral (the pipeline in the street between the city sewer main and the building) is your responsibility to maintain. A cracked or eroded line, or one in which tree roots have grown though can allow groundwater to seep into the system. Contact your insurance company to inquire about available coverage options.

Causes:

An aging sewer system as well as the amount of homes connected to them contributes to sewer back up’s, flooded basements, and overflows. Some pipelines combine sewer and storm into the same line which exposes the line to more volume than it can handle. Tree roots seeking moisture may find their way into the sewer line causing cracks or blockages. In this case, the cost of the clean-up would fall into the tree owner’s responsibility.  Depending on the situation the city may split the cost with the property owner. Sometimes a blockage in a city sanitary main can also cause a back up to occur. If you see seepage at floor drains this could indicate a problem with the main and you should contact a plumber for further assistance.

Prevention:

To prevent backups from occurring, be sure to properly dispose of grease and cooking oils. Washing these substances down the drain could cause blockage as it cools. Dispose of them in a proper container. Paper towels and other paper goods should be properly disposed of as well, not washed down the drain. Maintain tree roots in your lateral by having them cut by a professional service.

If a sewage backup does occur, disease, destruction of property and valuables, and even electrical malfunctions are likely to happen if the issue is not handled correctly. We here at SERVPRO of Garden City/Hempstead are always available to assist in the proper cleanup of a sewer backup or answer any of your questions!!

Frozen Pipe Bursts

11/15/2017 (Permalink)

As winter fast approaches bursting water pipes are a major concern for many Long Islanders. As temperatures drop, pipes will freeze causing water molecules to expand. This causes water pressure within the pipe, which in turn leads to an eventual rupture from the buildup of pressure.

Protection and Prevention:

Below we will list some tips for preventing your pipes from freezing.

  • Drain water from pools and sprinklers. Unless directed, do not use antifreeze as it is environmentally harmful
  • Drain and store any hoses used outdoors. Allow water to drain out prior to storage.
  • Add insulation to spaces in your home such as basements, crawl spaces, and attics to maintain a higher temperature
  • Go through your home and property to make sure all hot and cold water pipes are properly insulated
  • Consider the installation of “heat tape”, “heat cable”, or “pipe sleeve” to help insulate and protect exposed pipes
  • If possible, consider relocating any exposed pipes to ensure proper insulation
  • When the temperature drops, run some water through exposed pipes. Even a small amount can prevent freezing
  • Keep your thermostat set to the same temperature day and night. The bill for a frozen pipe burst cleanup is likely much higher than a slightly higher heating bill
  • ***If you are going way, leave the heat on in your home no lower than 55 degrees

Thawing Pipes:

  • Run water through the pipe or at least open the faucet as any amount of water will help to thaw a frozen pipe
  • You can apply heat to a pipe by wrapping a heating pad around the affected area. Towels also work when soaked in hot water
  • Continue to apply heat until full water pressure is restored

If you find your pipes are frozen and you are unable to thaw them, we recommend you contact a licensed plumber. Should your pipes burst causing a water damage in your home or business do not hesitate to contact SERVPRO of Garden City/Hempstead at (516) 620-4579 as our experienced technician’s would be happy to help!!!

Blizzard Safety

11/13/2017 (Permalink)

Here we would like to discuss some safety tips for the fast approaching winter season. If you’ve read our previous blog posts then you are already informed on how to stay safe in wet weather and how to safely keep warm in cold weather. Now let’s go over how to safely prepare for winter storms.

Stocking Up:

While nobody wants to enter the battlefield that is the super market right before  a storm, it is of the upmost importance to make sure you have a good supply of dry and canned foods as well as water. It’s also a good idea to make sure you have an emergency medical kid nearby as well as several candles and matches. It doesn’t hurt to make sure your heating system is running properly either.

Stay Inside:

Aside from being extremely cold, going outside during a blizzard can also be extremely dangerous. Very few things can justify driving or attempting to take public transportation during a storm, assuming roads are even open. If roads are still open please also keep in mind how the weather may change while you are out. The last thing you want is to find yourself snowed in someplace other than the safety of your home.

Frostbite and Hypothermia:

If you decide to go outside make sure to dress appropriately! Keep in mind even the warmest of clothing becomes ineffective if it gets damp from absorbing sweat. Those who have poor circulation are more likely to experience frostbite. Hypothermia will begin to set in if your body temperature drops below 95 degrees. Pale skin, blue nails, shivering, confusion, and dizziness are some of the symptoms. The elderly are at a higher risk.

Alcohol:

While many people add alcohol to their shopping lists when stocking up for a storm, drinking actually poses many health dangers. Alcohol is dehydrating which is problematic because people are generally less aware of their hydration in the cold weather. Your body cannot tell how cold it is. Signs of coldness such as shivering are delayed and can therefore result in the loss of more body heat.

Clearing Snow:

Once the storm has passed and it is safe to come out of hibernation, be sure to layer up accordingly before heading out to shovel your path to civilization. Stay hydrated, and take as many breaks as needed to ensure the body stays warm enough.

The result of heavy snowfall can be a various range of damages to your home. SERVPRO of Garden City/Hempstead will be readily available to help extract or dry any water that enters your home as a result of a winter storm. Any questions, give us a call 24/7!!!

Hurricane's - What to Know!

11/10/2017 (Permalink)

We here at SERVPRO of Garden City/Hempstead have had the unfortunate experience of handling storm and water damage caused by hurricanes. While the damage caused by such natural disasters to material objects is often devastating, we would like to share some tips to keep yourself and your loved one’s safe.

During:

To remain safe during a hurricane or tropical storm it is strongly encouraged that you remain indoors. Stay clear of beaches or places near bodies of water. Refrain from using candles if the power goes out as this can create a fire hazard. Instead, opt for flashlights. If possible follow the storm reports broadcasted on the TV or radio. If flooding occurs try to avoid contact as it may contain hazardous waste. Please listen to, and follow, all directions given by authorities.

The Great Outdoors:

If you find yourself outdoors when a hurricane begins, steer clear of flood water. Do not attempt to walk, swim, or even drive as it only takes a small amount of water to sweep away a vehicle. Be aware of, and avoid, areas where flooding can commonly occur. This could include underpasses, low spots, dips, and canyons as they could easily fill with water.

After the Storm:

One of the most important things is to alert your loved one’s that you are safe and sound. This can be done via accessing the Safe and Well website. If you have been ordered to evacuate do not attempt to return home until instructed by authorities. Continue to follow the storms progression as well as rainfall updates through local news or radio. Keep any animals under strict control. Always offer help to infants, elderly people, etc. if you are able.

Returning Home:

Upon returning home you may find that some repairs or clean-up is required. It is recommended you seek out a professional service to assist you as water damage could contain hazardous materials. Be sure to take pictures and contact your insurance company if need be.

If you find yourself in the wake of a devastating hurricane rest assured that SERVPRO of Garden City/Hempstead is here for you 24/7. We can arrive on the scene promptly and help with all of your mitigation needs!

Flooding Information and Safety

11/9/2017 (Permalink)

Here we discuss some information regarding flooding. Flooding is as common as it is dangerous. The more you know the better! While flooding can occur anywhere, those living near bodies of water such as rivers, lakes, or oceans should take extra precautions to ensure that in the event of a flood they are well prepared.

What is a flood?

Flooding is the overflowing of water onto a space that is normally dry. Flooding can vary from only a few inches to water levels rising to the height of an entire home!  Rain, snowmelt, costal storms, and waterway overflow can all be causes of flooding. While some floods occur over an extended period of time they can also occur quite rapidly in which case they are flash floods.

Basic Safety Tips:

  • Turn around, don’t drown!
  • Avoid traveling through flood waters
  • Stay off bridges over fast moving water
  • It only takes 6 inches of water to knock you down!
  • 12 inches of water will sweep your car away
  • Seek higher ground
  • Pay attention to flood watches
  • Have a plan in case of emergency

After a flood:

After a flood you may want to return home immediately but refrain as it is important for authorities to give the okay first. When returning home, always be sure to look out for debris and erosion on the road. Beware of standing water as it could be holding and electrical charge from down or underground power lines. It will also be a good idea to take photographs for insurance purposes. As always, in the event that a flood occurs rest assured that SERVPRO of Garden City/Hempstead is here to help 24/7!!!

How to Properly Use a Fireplace

11/9/2017 (Permalink)

Here we would like to share some information on proper usage of a fireplace in your home. When the weather gets colder nothing beats cozying up to the warm fire, however, one mistake can cause a fire or smoke throughout your home. Here are some safety tips everyone using a fireplace should know.

Keeping Safe:

Always make sure your fire extinguisher, smoke detector, and carbon monoxide detector have been recently tested and are in working order. You’ll want to remove any flammable materials within 3 feet of your fireplace. Make sure you keep regular maintenance of your chimney to be sure there is no blockage in the flue.

Opening the Damper and Priming the Flue:

The damper inside the flue when opened will allow the smoke to travel up and out of the chimney. You can adjust the damper as needed by using the handle located inside of the chimney. You can check that it opened by sticking your head in the flue and looking upwards. If you feel cold air then you must prime the flue or in other words pre-heat the flue. The draft could otherwise blow smoke into the room. To warm the flue, simply light a roll of newspaper and hold it against the open damper.

Building the Fire:

Always use the proper gloves and a fire poker when preparing the fire. Start by placing pieces of wood at the bottom of the fireplace in a row and continue to pile the wood on in layers alternating directions. The stack should take up the height of the fireplace. Make sure smaller pieces are at the top and proceed to light the stack with a single match. The fire should travel downward.

Cleaning:

A bed of ashes between 1-2 inches in the fireplace will act as insulation for the next fire. Beware that coals may take several hours or even days to cool down. To remove ash, use a metal shovel to scoop ashes into a metal container with a tight lid and keep it outside away from the house, garage, and deck.

If ever there is the unfortunate event of a fire please keep SERVPRO of Garden City/Hempstead in mind as we are available 24/7 to help you in your time of need!

Signs of Mold

11/8/2017 (Permalink)

There are various types of mold that can occur in home or work place. Here are some signs to look out for that can help you identify if there is in fact an occurrence of mold.

Odor:

Just because you can’t see it doesn’t mean it isn’t there! Mold has a certain odor that can often be described as musty. If you think you might be smelling mold somewhere in your home do not hesitate to have a professional come in to officially test for it and provide you with a mold report.

Visual Mold:

While various molds may differ in appearance, they can be quite recognizable even to the untrained eye. However, sometimes mold can be small and almost look like something as simple as dirt on a surface. If you think you see mold you should address the situation immedietly as even small patches of mold will be quick to spread.

Water Problems:

Even if you have not had a full on water damage in your home or business, moisture can still occur leading to mold growth. Water leaks, previous flooding, and even condensation can all cause mold to occur.

Again, if there is any question of mold in your home or business call in a professional like us here at SERVPRO of Garden City/Hempstead to answer any of your questions or assist with quick and painless mold remediation (516) 620-4579!!!

Workplace Fire Prevention!!!

11/8/2017 (Permalink)

A fire in the work place can cause a great deal of damage. In addition to material destruction injuries and fatalities can occur as well. Here we would like to share with you some basic fire prevention to keep you and your co-workers as safe on the job as possible.

Steps of Prevention:

  • Create a prevention program that includes preventative measures, preparation, and recognition of fire hazards.
  • Be well informed of proper handling of all combustible and flammable materials.
  • Maintain a clean work environment to reduce the risk of fire.
  • Always keep the proper fire extinguishing gear nearby and know it’s locations.

General Safety:

  • Always keep fire extinguishing gear away from clutter so it is easily accessible
  • Make sure only approved containers are used for combustible materials
  • Never store flammable materials within 10 feet of any flammable structure
  • Periodically clean up your work environment
  • Make it a habit to properly dispose of combustible materials from your work area
  • Always follow the proper steps to avoid creating a hazardous environment

Preventative Safety:

  • Keep fire extinguishers easily accessible and know how to properly operate them
  • Inspect fire equipment on a regular basis
  • Provide all employees with proper training in the event that a fire should occur
  • Configure an alarm system consisting of both lights and sounds
  • Keep local authority and fire department information on hand and have employees know exactly where to find them

In the unfortunate event that a fire does occur. Do not hesistate to contact us at SERVPRO of Garden City/Hempstead to remediate the fire damage. Our experienced technicians are trained for the remediation of even the most intense fire damage. No job is too big or too small, call (516) 620-4579

Puff Backs...What You Need To Know!!!

11/7/2017 (Permalink)

What is a puff back?

A puff back is a malfunction inside the burner chamber of the furnace or boiler caused by an imbalanced mix of fuel and oxygen.

The damage:

Puff backs will send soot and smoke throughout the house causing quite a mess that can vary from a very light to very dense coating.

Causes:

While there are many causes, puff backs are most commonly traced back to lack of maintenance or care. Many times there is a failure to make needed repairs to the furnace or boiler. Nozzle clogs or malfunctions may also cause puff backs to occur.

The Aftermath:

Cleaning up the mess caused by a puff back is not for amateurs. Professionals, such as our crew of technician’s at SERVPRO of Garden City/Hempstead are trained to properly clean and disinfect the affected areas. Attempting to clean a puff back with soap and water will most likely result in just smearing the soot around and not removing it.

Prevention:

There are warning signs to look out for before a puff back will occur. Soot and debris on top of your boiler, furnace, or water heater, or black soot stains on ceilings or walls in the boiler or furnace room could be signs of a heating system needing attention. Your heating system may also make a muffled rumbling sound or strange noises when starting up or shutting down. If you notice any of these signs you should have a professional take a look at the system as soon as possible!

If such an issue occurs in your home or the home of a friend or family member please know that SERVPRO of Garden City/Hempstead is here to help 24/7!!!

Faster to your Long Island Water Damage Event

11/2/2017 (Permalink)

Flooding and water emergencies don’t wait for regular business hours and neither do we. SERVPRO of Santa Barbara provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays.

Faster To Any Size Disaster

Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more.  SERVPRO of Garden City/Hempstead arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

Need Emergency Service? Call Us 24/7 – (516) 620-4579

Within Minutes

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.

48 Hours to 1 Week:

  • Mold and mildew may grow and spread.
  • Doors, windows, and studs swell and warp.
  • Metal begins to rust and corrode.
  • Furniture warps and shows signs of mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Serious biohazard contamination is possible.

More Than 1 Week:

  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
  • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

About SERVPRO of Garden City/Hempstead

SERVPRO of Garden City/Hempstead specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Follow These Mold Safety Tips If You Suspect Mold

11/2/2017 (Permalink)

If you see visible mold, do not disturb it. You can inadvertently spread the mold infestation throughout your home. When mold is disturbed, the mold can release microscopic mold spores which become airborne and can circulate inside your home.

What to Do:

  • Stay out of affected areas.
  • Turn off the HVAC system and fans.
  • Contact SERVPRO of Garden City/Hempstead for mold remediation services.

What Not to Do:

  • Don’t touch or disturb the mold.
  • Don’t blow air across any surfaces with visible or suspected mold growth.
  • Don’t attempt to dry the area yourself.
  • Don’t spray bleach or other disinfectants on the mold.

About Our Mold Remediation Services

SERVPRO of Garden City/Hempstead specializes in mold cleanup and restoration, in fact, it’s a cornerstone of our business.  Our crews are highly trained restoration professionals that use specialized equipment and techniques to properly remediate your mold problem quickly and safely.

If You See Signs of Mold, Call Us Today – (516) 620-4579

Our Highly Trained Restoration Specialists can restore your home

11/2/2017 (Permalink)

SERVPRO of Garden City/Hempstead is an IICRC firm. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to restoration companies. IICRC Certified Firms have the right to display the IICRC Certified Logo.

IICRC Certified Firms must

• Present accurate information to consumers and conduct business with honesty and integrity.

• Require a technician on all jobs who has been formally trained and passed all required tests.

• Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.

• Maintain liability insurance to protect all parties in the event of an accident.

• Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.

The IICRC Develops The Standards For The Restoration Industry

The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration and mold remediation. These IICRC standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals.

Every five years, the standards are reviewed and updated. The water damage restoration field changes rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace.

About SERVPRO of Garden City/Hempstead

SERVPRO of Garden City/Hempstead specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration and we are an IICRC Certified Firm. We believe in continuous training: from initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Restoring Your Commercial Property After A Water Damage Event

11/2/2017 (Permalink)

Flooding and water damage events at commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO of Garden City/Hempstead

SERVPRO of Garden City/Hempstead specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

We Specialize in Flooded Basement Cleanup and Restoration!

11/2/2017 (Permalink)

A basement can flood at any time, although flooding most often occurs during heavy rainfall. Basements are inherently prone to flooding because they are the lowest level of a building and are normally built partly or entirely below ground level. There are a number of reasons why your basement could flood, including: 

  • A blocked or failed sewer lateral pipe
  • Heavy rain causes surface water to pool around your home
  • Storm sewer backup
  • Sanitary sewer backup
  • Foundation drainage failure
  • Water supply-line break or hot-water tank failure
  • And many more

Have Questions about Basement Flooding?

Call Today - (516) 620-4579

If flood water is not handled quickly and properly, it can jeopardize your health and safety, and cause severe damage to your home’s structure. Remember, the longer you wait, the worse the problem will get.

The bottom line: a flooded basement can jeopardize your health, safety, and your home’s integrity. It’s worth making a call to SERVPRO of Garden City/Hempstead and let our trained, professional crews handle the situation safely and correctly. We have earned the trust of hundreds of homeowners, business owners, and property professionals.

We are Flooded Basement Specialists:

  • We are Available 24 hours/7 days per week
  • We’re a Preferred Vendor to many National Insurance Companies
  • We Bill The Insurance Directly – One Less Thing For You To Worry About
  • Our Technicians are Highly-Trained  in Water Restoration Techniques
  • We use s500 IICRC Restoration Standards
  • Advanced Inspection and Extraction Equipment

Basement Flooded? Call Us Today – We’re Ready To Help (516) 620-4579

For Immediate Service on Long Island, Call SERVPRO

11/1/2017 (Permalink)

SERVPRO of Garden City/Hempstead provides 24-hour emergency service and is dedicated to being faster to any-sized disaster on Long Island. We can respond immediately to your emergency and have the expertise to handle your restoration or cleaning needs.

  • 24-Hour Emergency Service
  • Faster to Any-Sized Disaster
  • Highly Trained Restoration Technicians
  • A Trusted Leader in the Restoration Industry
  • Locally Owned and Operated
  • Advanced Restoration and Cleaning Equipment 

Have Questions? Call Us 24/7 – (516) 620-4579

Residential Services

Whether your Long Island home needs emergency flood damage or your upholstery cleaned, you can depend on us.  Our technicians have extensive cleaning and restoration training and can make your property look its best. Learn more about our residential services:

  • Water Damage Restoration
  • Fire Damage Restoration
  • Mold Remediation
  • Storm Damage Restoration
  • Cleaning Services
  • Building/Reconstruction Services

Commercial Services

There's never a convenient time for fire or Water damage to strike your Long Island commercial property. Every hour spent cleaning up is an hour of lost revenue and productivity. So when the need arises for professional cleaning or emergency restoration services we have the training and expertise to respond promptly with highly trained technicians to get your property back to business. 

  • Commercial Water Damage Restoration
  • Commercial Fire Damage Restoration

24 Hour Emergency Water Damage Service

10/31/2017 (Permalink)

SERVPRO of Garden City/Hempstead is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help
Call Today - (516) 620-4579

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Garden City/Hempstead has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask a few questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About SERVPRO of Garden City/Hempstead

SERVPRO of Garden City/Hempstead specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Does your home have a mold problem?

10/31/2017 (Permalink)

Microscopic mold spores naturally occur almost everywhere, both outdoors and indoors. This makes it impossible to remove all mold from a home or business. Therefore, mold remediation reduces the mold spore count back to its natural or baseline level. Some restoration businesses advertise “mold removal” and even guarantee to remove all mold, which is a fallacy. Consider the following mold facts:

  • Mold is present almost everywhere, indoors and outdoors.
  • Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
  • Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
  • Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
  • Mold often produces a strong, musty odor and can lead you to possible mold problem areas.
  • Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

If your home or business has a mold problem, we can inspect and assess your property and use our specialized training, equipment, and expertise to remediate your mold infestation.

If You See Signs of Mold, Call Us Today – SERVPRO of Garden City/Hempstead

When a storm or floods hit Long Island SERVPRO is ready!

10/31/2017 (Permalink)

SERVPRO ofGarden City/Hempstead specializes in storm and flood damage restoration.  Our crews are highly trained and we use specialized equipment to restore your property to its pre-storm condition.

Faster Response

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

Resources to Handle Floods and Storms

When storms hit Long Island, we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,650 Franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.

Have Storm or Flood Damage? Call Us Today (516) 620-4579

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