Recent Posts

Tips on how to avoid sewer backups!

11/29/2021 (Permalink)

A backed up sewer can cause thousands of dollars in damage. Preventative measures, proper maintenance, and knowledge of what causes sewer backups are all ways to ensure that this is never a problem you have to deal with.

Sewer Maintenance:

Your sewer lateral (the pipeline in the street between the city sewer main and the building) is your responsibility to maintain. A cracked or eroded line, or one in which tree roots have grown though can allow groundwater to seep into the system. Contact your insurance company to inquire about available coverage options.

Causes:

An aging sewer system as well as the amount of homes connected to them contributes to sewer back up’s, flooded basements, and overflows. Some pipelines combine sewer and storm into the same line which exposes the line to more volume than it can handle. Tree roots seeking moisture may find their way into the sewer line causing cracks or blockages. In this case, the cost of the clean-up would fall into the tree owner’s responsibility.  Depending on the situation the city may split the cost with the property owner. Sometimes a blockage in a city sanitary main can also cause a back up to occur. If you see seepage at floor drains this could indicate a problem with the main and you should contact a plumber for further assistance.

Prevention:

To prevent backups from occurring, be sure to properly dispose of grease and cooking oils. Washing these substances down the drain could cause blockage as it cools. Dispose of them in a proper container. Paper towels and other paper goods should be properly disposed of as well, not washed down the drain. Maintain tree roots in your lateral by having them cut by a professional service.

If a sewage backup does occur, disease, destruction of property and valuables, and even electrical malfunctions are likely to happen if the issue is not handled correctly. We here at SERVPRO of Garden City/Hempstead are always available to assist in the proper cleanup of a sewer backup or answer any of your questions!

Call today - (516) 620-4579!

Few tips to ensure your safety this Thanksgiving!!!

11/15/2021 (Permalink)

Did you know there are more than three times as many home cooking fires on Thanksgiving than any other day of the year?

We at SERVPRO of Garden City/Hempstead want to make sure you enjoy Thanksgiving with your loved ones, so here are a few tips to ensure your safety this Thanksgiving:

  • Never leave food cooking on the stovetop unattended, especially when frying and sautéing with oil. Stay in your home while the turkey is cooking and check on it frequently.
  • Use a timer to keep track of cooking times, most notably when simmering, baking, or roasting foods that require longer cook times. Check the stove or oven frequently.
  • Consider putting timers in different rooms so you can hear them over music and party chatter.
  • Keep things that can catch fire like oven mitts, wooden utensils, food wrappers, and towels well away (a minimum of three feet) from the cooking area.
  • Push up shirt sleeves and avoid wearing billowy clothing that may come in contact with open flames or other heat sources. 
  • Avoid cooking when drinking alcohol, using other substances, or if you’re sleepy.
  • Make sure children stay at least three feet away from all cooking areas, hot food, and liquids to avoid burns.

Deep frying your Thanksgiving turkey has become increasingly popular in recent years. Keep these tips in mind to ensure safety for all:

  • Keep outdoor fryers off decks, out of garages and a safe distance away from trees and other structures.
  • Make sure the turkey is thawed and dry before cooking. Ice or water that mixes into the hot oil can cause flare-ups.
  • Watch the weather. Never operate a fryer outdoors in the rain or snow.
  • Place the fryer on a level surface, and avoid moving it once it's in use.
  • Leave 2 feet between the tank and the burner when using a propane-powered fryer.
  • Follow the manufacturer's instructions to avoid overfilling. Oil can ignite when it makes contact with the burner.
  • Choose a smaller turkey for frying. A bird that's 8 to 10 pounds is best; pass on turkeys over 12 pounds.
  • Never leave fryers unattended.
  • Purchase a fryer with temperature controls, and watch the oil temperature carefully. Cooking oil that is heated beyond its smoke point can catch fire. If you notice the oil is smoking, turn the fryer off.
  • Turn off the burner before lowering the turkey into the oil. Once the turkey is submerged, turn the burner on.
  • Wear goggles to shield your eyes, use oven mitts to protect your hands and arms and keep an "ABC" or grease-rated fire extinguisher close by. Do not to use water or a garden hose on a fire related to Turkey Fryers.
  • Skip the stuffing when frying turkey, and avoid water-based marinades.
  • Keep children and pets away from the fryer at all times.
  • Once finished, carefully remove the pot from the burner, place it on a level surface and cover to let the oil cool overnight before disposing.
  • Opt for an oil-less fryer. This uses infrared heat, rather than oil, to cook the turkey.

If you do have an unfortunate emergency this holiday season, SERVPRO of Garden City/Hempstead is available to help 24 hours a day, 7 days a week, even on holidays. Call us at 516-620-4579.

Have a happy and safe Thanksgiving from all of us at SERVPRO of Garden City/Hempstead!

Have A Moldy Situation? Call us today! 516-620-4579

11/8/2021 (Permalink)

Mold Remediation is One of Our Primary Areas of Expertise at SERVPRO of Garden City/Hempstead

We have the training and experience to contain the infestation, scrub health-threatening spores out of the air, remove the contaminated materials, and help prevent future microbial growth.

Have A Moldy Situation?

Imagine you were cleaning out a storage closet, and you found mold growing on the back wall. A number of situations may have created an ideal situation for microbes to grow in this closet. Once you identified and resolved the source, you would still want to contact a professional to mitigate the mold and ensure healthy air for your home or office. Healthy air for all to breathe.

Containing the Infestation.

When we begin a mold job, our first concern is to contain the mold infestation. The mold you can see is only a small part of the danger posed to building occupants. Mold reproduces by releasing invisible spores into the air. Therefore, we begin by preventing air from the contaminated area traveling to other parts of the building.

Scrubbing Mold Out of the Air.

Each job is unique in its challenges and solutions. However, in most cases, our mold mitigation team will set up a containment barrier and create a “negative air” situation inside the infested area. A “negative air” situation is essentially a vacuum that ensures air only flows into and not out of the contained area while the air scrubbers filter the spores and other contaminants from the air.

Removing Contaminated Materials.

Organic materials like drywall, carpeting, and ceiling tiles must be removed and discarded once they become contaminated with mold. This is why we encourage our customers to contact us immediately after a water loss to dry all the materials before microbial growth begins. Blowing a fan across moldy materials hoping to dry them and save them spreads mold spores in the air and may increase the health risk to building occupants.  

Inhibiting Future Growth.

We can never promise to prevent all future mold growth. Mold spores are everywhere in the atmosphere, and they take root and thrive whenever they find the perfect mix of moisture, food (organic materials) and temperature. However, we have several SERVPRO products that discourage microbial growth. Once your moldy materials have been removed and the air has been scrubbed to reduce the concentration of spores, we can apply one of these anti-microbial agents to help protect your building’s structural elements.

When You See Mold, Call ASAP!

Remember you cannot see the biggest threat that mold presents. Call SERVPRO of Garden City/Hempstead at 516-620-4579 for a free estimate and advice about protecting yourself and others until the mold is removed and the air is clean again.

Need General Cleaning and Disinfecting for Your Business? Call us today! 516-620-4579

11/1/2021 (Permalink)

Need General Cleaning and Disinfecting for Your Business?

We have all become aware that no matter where we live, every community must practice social distancing, frequent hand washing, and proactive cleaning in our workplaces.

At SERVPRO of Garden City/Hempstead our "every day" is handling complex cleaning situations, including those where viruses and other pathogens are present.

We only work with hospital-grade, EPA-approved cleaning solutions. Our Certified Master Cleaning Technicians perform jobs every day where they may be confronted with bacteria, viruses, mold, and other pathogens. We know how to do this while keeping you and us safe.

You may wonder how our application techniques or products are different from what is available to the public.

  • Commercial cleaning techniques are based upon years of scientific research to determine best practices. Concentrations of ingredients, the application process, temperature, and dwell times are studied for each situation. SERVPRO certified technicians know the formulas.
  • Industrial-grade equipment provides a reliable distribution of cleaning agents
  • Specific education establishes service standards and guidelines from the CDC, EPA, and OSHA/safety.

Invest in peace of mind. Call SERVPRO of Garden City/Hempstead today 516-620-4579.

SERVPRO can do more than just water and fire damage.

10/29/2021 (Permalink)

Recognized as a leading fire, water, mold cleanup and restoration provider by insurance companies, property managers, home and business owners, SERVPRO of Garden City/Hempstead also offers fast, reliable biohazard, vandalism and crime scene cleanup and restoration services. 

Exposure to biological and chemical contaminants can pose serious health effects for building occupants, employees, customers and owners. A failure to properly handle and safely remove such hazardous substances can contribute to unhealthy and even dangerous environments. SERVPRO of Garden City/Hempstead is trained to safely and effectively remove bio-hazardous substances and prepare waste for proper disposal according to OSHA, EPA and state and local health regulations. Equipped with the necessary safety equipment and cleaning products, SERVPRO of Garden City/Hempstead help turn unsafe environments into clean, safe homes and offices.

SERVPRO of Garden City/Hempstead can help with: 

  • Blood-borne Pathogens
  • Crime Science Residues
  • Arson
  • Vandalism
  • Sewage Backup
  • Black Water Intrusions
  • Mold Mitigation and Remediation

Blood-borne Pathogens: SERVPRO of Garden City/Hempstead can remove and dispose of bodily fluids, tissue and other potentially pathogenic substances resulting from accident, trauma, crime or death. Our trained technicians thoroughly clean, disinfect and deodorize the structure. 

Crime Scene Residue: From fingerprints powder and evidence-gathering chemicals to tear gas and pepper spray residues, SERVPRO of Garden City/Hempstead technicians can clean and restore your property and contents. 

Arson and Vandalism: General cleaning and deodorization services for situations resulting from vandalism including graffiti, egg, spoiled foods and waste. 

Sewage Backup: Sewage backups and black water intrusions are more than nasty, smelly situations-the damages also introduce harmful microorganisms into a structure. SERVPRO of Garden City/Hempstead technicians remove the sewage, contaminants and moisture, disinfecting as they clean. We help ensure the structure is properly cleaned, disinfected and deodorized to eliminate any secondary damages. 

Here are some Helpful Do's and Don'ts for handling Vandalism Damages.

DO:

  • Hose or wash egg or other residue damage from building exterior as soon as possible.
  • Carefully vacuum glass particles from carpets and upholstery.
  • Save containers revealing the ingredients of products used in vandalism damage.
  • Record all damage and photograph when possible.

DON'T

  • Attempt to remove ink, paint or cosmetic stains.
  • Operate damaged lamps or appliances.
  • Discard broken or damaged pieces from porcelain, furniture, or other contents that may be used for repair. 

Contact SERVPRO of Garden City/Hempstead today - (516) 620-4579!

Severe weather coming your way? Build your emergency supply kit !

10/25/2021 (Permalink)

Severe weather can happen anytime, anywhere. Being prepared to act quickly can be critical to staying safe during a weather event. In 2013, there were more than 440 weather related fatalities and nearly 2,800 injuries. Deadly weather caused more than $8 billion in property damage and many businesses affected by major disasters never reopen–especially if they do not have an emergency plan in place. Knowing your risk of severe weather, taking action and being an example are just a few steps you can take to be better prepared to save your life and assist in saving the lives of others.

KNOW YOUR RISK. The first step to becoming weather-ready is to understand the type of hazardous weather that can affect where you live and work, and how the weather could impact you, your business and your family or employees. Check the weather forecast regularly, obtain a NOAA Weather Radio, and learn about Wireless Emergency Alerts. Severe weather comes in many forms and your shelter plan should include all types of local hazards.

TAKE ACTION. Take the next step in severe weather preparedness by creating a communications plan for your home and business. Put together or purchase an emergency kit. Keep important papers and valuables in a safe place. 

BE AN EXAMPLE. Once you have taken action to prepare for severe weather, share your story with co-workers and family and friends on Facebook or Twitter. Your preparedness story will inspire others to do the same. 

Preparation is the key to making it through any size disaster. Always have a plan in place. Don’t wait until disaster strikes. 

Build an Emergency Supply Kit

Suggested items to include in basic emergency kit

  • Water (one gallon per person per day)
  • Food (non-perishable 3-day supply)
  • Manual can opener
  • Battery operated radio, preferably a NOAA Weather Radio
  • Flashlight and extra batteries
  • First aid kit
  • Whistle to signal for help
  • Clothing
  • Dust masks or bandanas
  • Plastic sheeting, garbage bags and duct tape
  • Wrench or pliers to turn off utilities
  • Hygiene items
  • Important documents; copies of insurance policies, identification and bank account information
  • Cash
  • Fire extinguisher
  • Matches in a waterproof container

Contact SERVPRO of Garden City/Hempstead for more information - (516) 620-4579

Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage as soon as possible.

10/22/2021 (Permalink)

Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  

Smoke and soot facts:

  • Hot smoke migrates to cooler areas and upper levels of a structure.
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
  • The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Garden City/Hempstead will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

  • Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

  • Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

  • Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today – (516) 620-4579

Important steps to take after a fire.

10/20/2021 (Permalink)

The first and most important step to take after a fire is to make sure that you and your loved ones are safe. Should anyone feel at all ill, it is imperative that you seek medical attention.

The next step is having the Fire Marshall assess whether or not it is safe to be in or near the building in which the fire or smoke damage occurred. Once again, the top priority after a fire is to maintain safety through the entire restoration process. Electrical hazards are common occurrences after a fire and can be extremely dangerous. As well as possible electrical hazards, there are water hazards. The water used to put out the fire creates a prime location for slipping and falling.

As soon as the Fire Marshall declares the building safe then you, as well as your highly trained SERVPRO of Garden City/Hempstead professionals can begin restoration. We maintain the restore versus replace mentality to preserve the items that hold sentimental value, as well as saving you money! The following is a list of what to-do and not-to-do after a fire.

What To Do After A Fire

  • Limit movement in the home to prevent soot particles from being embedded into upholstery and carpets.
  • Keep hands clean so as not to further soil upholstery, walls, and woodwork.
  • Place clean towels or old linens on rugs, upholstery, and carpet traffic areas.
  • If electricity is off, empty freezer and refrigerator and prop doors open.
  • Clean and protect chrome with light coating of petroleum jelly or oil.
  • Wash houseplants on both sides of leaves.
  • Change the HVAC filter.
  • Tape double layers of cheesecloth over air registers.

What NOT To Do After A Fire 

  • Don't attempt to wash any walls or painted surfaces or shampoo carpet or upholstery without contacting SERVPRO of Garden City/Hempstead.
  • Don't attempt to clean any electrical appliances that may have been close to fire, heat, or water without consulting an authorized repair service.
  • Don't use any canned or packaged food or beverages that may have been stored near the fire, heat, or water.
  • Don't turn on ceiling fixtures if the ceiling is wet. The wiring may be damaged.
  • Don't send garments to an ordinary dry cleaner. Improper cleaning may leave a smoke odor.

SERVPRO of Garden City/Hempstead offers the following services after a fire to make your house a home again.

Contents Restoration: We can dry clean, wet clean, spray and wipe, foam clean, abrasive clean, or immerse clean after we pretest your belongings to see what can be restored to pre-fire conditions.

Move-Outs/Pack-Outs: We offer an organized and efficient move out to provide you with a quicker remodeling process as well as protecting items from further damage.

Electronic Cleanup: We want to protect you from the possibility of hazardous electronics by offering restoration to remove residue and prevent further damage.

Document / Photograph Drying: We can air dry, dehumidify, freeze-dry, vacuum freeze-dry, or vacuum thermal dry your documents to prevent their destruction. We understand that documents are often irreplaceable and we want to provide you with their swift restoration.

Call SERVPRO of Garden City/Hempstead if you need assistance after a fire (516) 620-4579

We are flooded basement specialists!!! We are Available 24 hours/7 days per week. Call us at 516-620-4579

10/4/2021 (Permalink)

A basement can flood at any time, although flooding most often occurs during heavy rainfall. Basements are inherently prone to flooding because they are the lowest level of a building and are normally built partly or entirely below ground level. There are a number of reasons why your basement could flood, including: 

  • A blocked or failed sewer lateral pipe
  • Heavy rain causes surface water to pool around your home
  • Storm sewer backup
  • Sanitary sewer backup
  • Foundation drainage failure
  • Water supply-line break or hot-water tank failure
  • And many more

Have Questions about Basement Flooding?

Call Today - (516) 620-4579

If flood water is not handled quickly and properly, it can jeopardize your health and safety, and cause severe damage to your home’s structure. Remember, the longer you wait, the worse the problem will get.

The bottom line: a flooded basement can jeopardize your health, safety, and your home’s integrity. It’s worth making a call to SERVPRO of Garden City/Hempstead and let our trained, professional crews handle the situation safely and correctly. We have earned the trust of hundreds of homeowners, business owners, and property professionals.

We are Flooded Basement Specialists:

  • We are Available 24 hours/7 days per week
  • We’re a Preferred Vendor to many National Insurance Companies
  • We Bill The Insurance Directly – One Less Thing For You To Worry About
  • Our Technicians are Highly-Trained  in Water Restoration Techniques
  • We use s500 IICRC Restoration Standards
  • Advanced Inspection and Extraction Equipment

Flooding and water emergencies don’t wait for regular business hours and neither do we.

10/1/2021 (Permalink)

Flooding and water emergencies don’t wait for regular business hours and neither do we. SERVPRO of Garden City/Hempstead provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays.

Faster To Any Size Disaster

Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more.  SERVPRO of Garden City/Hempstead arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

Need Emergency Service? Call Us 24/7 – (516) 620-4579

Within Minutes

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.

48 Hours to 1 Week:

  • Mold and mildew may grow and spread.
  • Doors, windows, and studs swell and warp.
  • Metal begins to rust and corrode.
  • Furniture warps and shows signs of mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Serious biohazard contamination is possible.

More Than 1 Week:

  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
  • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

About SERVPRO of Garden City/Hempstead

SERVPRO of Garden City/Hempstead specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.